Call Centre Agents

Client Bayport Financial Services
Reference # BAYR613
Published 23/05/2017
Contract Type Permanent
Salary Market Related
Location Rivonia, Gauteng, South Africa
Introduction
Bayport Financial Services is looking for Call Centre Sales Agents to To meet and exceed the minimum key performance areas and set monthly sales targets, delivering on call quality and conversion standards.
Job Functions Sales
Industries Financial Services
Specification
Key performance areas:

Meeting and exceeding daily, weekly and monthly sales and conversion KPI targets
Adherence to call scripts and consistent achievement of call quality standards
Adherence to policy and procedure
Meeting customer expectations through service excellence
Achievement of inbound service levels
Escalating customer complaints to direct line manager
Ability to work additional hours when required to ensure targets are achieved
Requirements
Minimum Requirements:
Matric
± 3 year of sales experience
Proven track record of exceptional performance
Previous experience in loan sales an advantage
Regulatory Level 1 [RE05] an advantage
Job Closing Date 30/05/2017
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