Field Engineer

Client Bridgestone South Africa (Pty) Ltd
Reference # 10549
Published 30/03/2017
Contract Type Permanent
Salary Market Related
Location Isando, Gauteng, South Africa
The purpose of this role is supporting to improve sales, market share and customer satisfaction for export markets while evaluating product performance compared to competitors, carrying out market survey and investigating competitors’ activities & market trends as well as professional technical service activities.
Job Functions Technical
Industries Manufacturing
* Product evaluation through the collection of field information
* Development and implementation of field tests as well as providing accurate reports on the findings
* Planning and attending surveys at customer and technical managers request
* Handling of liability claims
* Provide technical judgement on damage / failed tyres
* Improvement in technical understanding of sales staff through training and strengthen their abilities
* Identify customer needs and make suggestions to improve customer satisfaction
* Give technical adjustment advice to sales and end user (where necessary)
* Grade 12 (Matric)
* Relevant national higher diploma qualification
* Valid Driver’s Licence
* Minimum 2 years technical experience
* Computer Literate (MS Excel and Word at an intermediate level)
* Customer focused approach with strong communication skills
* Strong project knowledge
* Thoroughness, attention to detail, accuracy and punctuality is essential
* Results / Deadline driven with the ability to prioritise between more and less critical activities
Job Closing Date 30/04/2017
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