Outdoor service salesperson
|Client||Human Capital Synergies Africa Limited|
|Location||Nairobi, Nairobi, Kenya|
The Service Salesperson is responsible for sales and marketing of the client's After Sales range of products and services within a defined area of customer level. This role should act as first point of customer contact in a defined territory, for all After Sales services.
|Job Functions||Client Services|
•Pro-active selling and marketing of the After Sales range of products and promotions in line with agreed sales & profitability targets to new and existing customers. Key products such as:
oRepair and Maintenance and Service Contracts
oTail lift and fridge maintenance and contracts
•Maintaining regular and professional contact with customers and prospects in order to build long term business relations.
•Promote appropriate customer solutions by combining the customer need with the client product portfolio.
•Actively utilise and maintain customer data within the client's CRM system.
•Ensuring professional and consistent handling of contract documentation.
•Continually monitor competitor and industry activity in order for the client to be at the leading edge.
•Ensure the customer-oriented focus is maintained to support the client brand values- Pride and Trust.
•Planning together with the management and carrying out customer activities and providing marketing material.
To perform this role successfully, an individual must meet the minimum qualifications. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
-High school education
-Further education in sales
-Work experience in sales
-Experience of logistic business or heavy truck market/ industry is preferable
Knowledge, Skills and Abilities
-General knowledge of vehicle mechanical operations
-Excellent communication and interpersonal skills, both external and internal
-Active listening skills
-Excellent customer service skills and ability to build and manage relationships with customers
-Excellent sales skills. Ability to analyse need/ business opportunities and to convince is essential
-Able to work on own initiative, under pressure and to set targets
-Effective time management skills and ability to meet deadlines
-General computer and IT knowledge. Good skills of MS office
-Strong negotiation and influencing skills
|Job Closing Date||29/05/2017|