MASCOR SERVICE ADVISOR

Client Mascor Midlands
Reference # 5/2017
Published 18/05/2017
Contract Type Permanent
Salary Market Related
Location Pietermaritzburg, KwaZulu Natal, South Africa
Introduction
Mascor is a group of franchised motor, agricultural and fuel dealerships. With 50 years in the industry, we offer the most professional and high quality service, standards and workmanship.
Job Functions Administration,Agricultural Engineering
Industries Admin, Office & Support,Technical
Specification
1. Ability to manage people
2. Able to meet deadlines timeously
3. Ability to work under pressure
4. Advise customers on the available parts and service options when the vehicle needs repairs
5. Ensure optimum customer service
6. Handling customer complaints
7. Proficiency with computers and technology
8. Manage and oversee the service centre's overflow and scheduling
Requirements
1 Matric
2. At least 3 years service advisor experience in John Deere Machinery
3. Excellent communication, administrative and customer relations skills
4. Computer Literate
5. Valid Driver's License
6. Extensive knowledge of John Deere industry and parts
Job Closing Date 26/05/2017
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