Provider Network Agent
|Location||Benoni, Gauteng, South Africa|
Maintaining Network of providers through inbound and outbound calls
Ensure network list is correct on a weekly basis.
Handle GP queries on a daily basis.
Handle dental queries and nominations.
Recruiting Doctors in urgent areas.
Update providers on CRM.
Maintaining the providers.
Assist members with doctor queries.
Promoting Doctors and Dentists.
Assisting with all provider queries.
Assist with member benefit confirmation.
Perform duties delegated to by the Supervisor/Manager.
Possession of a Matric certificate or NQF equivalent.
Demonstrated aptitude for problem-solving; ability to determine solutions.
Must be results-orientated and able to work both independently and within a team
Must possess excellent verbal and written communication skills.
Proficiency in using Microsoft Office Suite (Word, Excel, Outlook), CRM and Adsol.
High level of enthusiasm, initiative and energy.
Excellent interpersonal skills.
Must be “customer” orientated.
|Job Closing Date||25/07/2017|