Provider Network Agent

Client Affinity Health
Reference # 85/2017
Published 04/07/2017
Contract Type Permanent
Location Benoni, Gauteng, South Africa
Introduction
Maintaining Network of providers through inbound and outbound calls
Job Functions Medical
Industries Insurance
Specification
Ensure network list is correct on a weekly basis.
Handle GP queries on a daily basis.
Handle dental queries and nominations.

Recruiting Doctors in urgent areas.
Update providers on CRM.
Maintaining the providers.
Assist members with doctor queries.
Promoting Doctors and Dentists.
Assisting with all provider queries.
Assist with member benefit confirmation.
Perform duties delegated to by the Supervisor/Manager.
Requirements
Possession of a Matric certificate or NQF equivalent.
Demonstrated aptitude for problem-solving; ability to determine solutions.
Must be results-orientated and able to work both independently and within a team
environment.
Must possess excellent verbal and written communication skills.
Proficiency in using Microsoft Office Suite (Word, Excel, Outlook), CRM and Adsol.
High level of enthusiasm, initiative and energy.
Excellent interpersonal skills.
Must be “customer” orientated.
Job Closing Date 25/07/2017
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