Hippo Lead Administrator-STI

Company Telesure Group Services
Reference # Hippox18
Published 20/09/2017
Contract Type Permanent
Location La Lucia, KwaZulu Natal, South Africa
Introduction
An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.
Job Functions Call Centre
Industries Financial Services
Specification
Key accountability areas included in the domain of this position, are:

1.Operational / Technical / Financial Results:
•Growing client base of the company by achieving agreed closing ratios
•Achieving quality targets in compliance with relevant quality procedures (SQA)
•Extending correct premiums and cover to clients by capturing information according to quality standards

2.Personal Competence Results:
•Ensure effective updating of own knowledge (systems, processes etc)

3.Innovation Results:
•Contribute to optimising work practices and procedures

4.Relationship Results:
•Effectively build and maintain relationships with colleagues, service providers and clients

5.Customer Results:
•Provide an efficient and quality service to client on contact valuing client retention
•Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk
Requirements
Essential: Standard 10 / Grade 12
•FAIS Compliant
•1 – 2 years telephonic sales experience (proven track record)
•Excellent verbal and written communication skills
•PC literacy required
Job Closing Date 27/09/2017
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