HOSTESS

Company Flexi Personnel Limited
Reference # 001
Published 31/10/2017
Contract Type Permanent
Salary Market Related
Location Nairobi, Nairobi, Kenya
Introduction

Our client, a full-service, quick-casual, coffee-themed restaurant chain is seeking to recruit an Hostess. The hostess will be responsible for greeting and welcoming guest/visitors/customers and make sure they are comfortable within the restaurant.
Job Functions Hospitality
Industries Food & Beverages,Hospitality,Hotel / Catering / Hospitality / Leisure
Specification

•Welcome guests to the venue.

•Provide accurate wait times and monitor waiting lists.

•Manage reservations.

•Escort customers to assigned dining or bar areas.

•Provide menus and announce Waiter/Waitress’s name.

•Greet customers upon their departure.

•Coordinate with wait staff about available seating options.

•Maintain a clean reception area.

•Cater to guests who require extra attention (e.g. children, elderly).

•Address customers’ queries.

•Assist wait staff as needed.
Requirements

•Understanding of restaurant etiquette.

•Demonstrable customer-service skills.

•Excellent communication skills (via phone and in-person).

•Strong organizational skills with the ability to monitor the entire dining
and bar area.

•Availability to work in shifts as needed.

•Good physical condition to walk and stand during an entire shift.

•Degree/Diploma in hotel management and hospitality.

•At least 2 years working experience in a high-ranking restaurant or
hotel.

•Superior food and beverage knowledge.

•Immaculate personal grooming and presentation.

•A team player.

Job Closing Date 30/11/2017
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