Customer Service Representative

Company Innovation Group
Reference # 721
Published 18/12/2017
Contract Type Permanent
Salary Market Related
Location Cape Town, Western Cape, South Africa
We' re currently looking for individuals who are passionate about people, who are willing to help our customers in their time of need. The position is available in our Cape Town Office and focuses on providing assistance to customers in a roadside emergency situation. The campaign deals with customers in North America with shift hours from 14:30pm to 05:00am
Job Functions Call Centre,Data Capturing
Industries Automotive,Call Centre & Helpdesk
What We offer?
Permanent Employment
A basic salary plus shift allowance
Medical Aid and Provident Fund
Free Training
Transport Provided

Personal attributes required.
Work under pressure
willing to receive constructive feedback
Incorporate changes quickly and effectively
Strong attention to details
Problem solving skills with the ability to come to quick and effective resolutions
Simultaneous system management
Basic knowledge of Microsoft office suite
Ability to read maps and directions
1 - 2 years of experience in a customer service call-center
Roadside assistance experience is a plus
Fluent in English with excellent verbal and written communication skills
The ability to work shifts
Job Closing Date 28/02/2018
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