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South Africa

Senior Clerk: Field Broker Support

Company Assupol Group
Reference # SCFBS
Published 20/09/2019
Contract Type Permanent
Salary Market Related
Location Mthatha / Umtata, Eastern Cape, South Africa
Introduction
Purpose
To provide administrative support to the sales team in the region
Job Functions Administration
Industries Insurance
Specification
1. Provide administrative support to the brokers & representatives
• Handling telephone enquiries from brokers & reps
• Prepare quotations for brokers and reps in the sales managers’ absence.
• Verify the authenticity of policy applications from brokers only
• Distribute correspondence to brokers and reps
• Distribute and handle enquiries regarding commission statements

2. Administrate new business
• Collate new business and distribute to various data capturers
• Distribute queries to various sales managers and/or brokers and reps in their absence
• Sign and distribute policy applications in absence of Sales Managers

3. Provide general administration
• Keep record and escalate Representatives and Brokers client services queries
• Assist SM with general Admin Duties.
• Assist SM with Quarterly Meetings.
• Order stationery and distribute to various sales managers
• Daily production stats updates,
• Compiling of weekly car and office marketer roster
• Compiling weekly car usage stats and submitting to H/O
• Distribution of internal mail
Requirements
1. Formal Education
• Matric

2. Technical/Legal Certification
• Regulatory Examination Level 1: Representatives (Advantage)

3. Experience
• At least 2 year’s administrative experience

4. Knowledge
• Insurance Legislation
• Various Codes of Conduct
• Brokers
• Representatives

5. Skills
• Written and Verbal Communication
• Relationship Management

6. Attributes
• Persevering
• Ability to follow up issues
Job Closing Date 04/10/2019
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Last Updated: 12-9-2019 [19.09.05.00]
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