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Business Process Analyst, Documentation

Company HealthPlus Limited
Reference # HP/CT2/18
Published 29/04/2019
Contract Type Permanent
Salary Market Related
Location Lagos, Lagos State, Nigeria
Introduction
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HealthPlus Limited, Nigeria’s first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa’s #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond.

CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa.

Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents.

As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done!

No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience.

With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success.
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Job Functions Administration,Advisory,Compliance & Regulatory Affairs,Data Management,Process Development
Industries Ecommerce,Facilities & Property Management,Financial Services,Fmcg (Fast Moving Consumer Goods Sector),Healthcare,Human Resources,ICT - Information & Communications Technology,Management Consulting,Manufacturing,Marketing,Procurement & Purchasing,Retail,Telecommunications,Training
Specification
Job Specification

•Set clear guidelines on (and ensure adherence to) process and policy document standards (document purpose, document content, document
scope, document naming convention, approvals and sign offs)
•Define a document review process and implement documentation review schedules for updating standard operating procedures and policies
•Document enterprise wide business processes
•Develop policies as required
•Convert existing process and policy documentation to agreed standards
•Store all process and policy documents in a centrally accessible location
•Manage a document portal: incorporating document filing, status definition, user access rights, version control, document aging, etc.
•Liaise with Process change and compliance officer to disseminate process and policy information to intended recipients
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Requirements
Job Requirements

•Must have a Bachelor's degree in a relevant degree
•A Master's degree is an added advantage
•At least 7 years relevant experience in the Retail, Banking, FMCG, or Pharmaceutical Industry of which 4 years should have been in a senior
managerial capacity
•Membership of a recognised professional body is an added advantage
•Elicitation
•Documentation
•Quality Control
•Policy development
•Excellent planning and organization skills
•Excellent verbal & written communications skills
•Coaching and counselling skills
•Business writing skills
•High level of integrity
•Excellent interpersonal skills & people skills
•High level of emotional intelligence
•High level of personal effectiveness
•Time management skills
•Detail oriented
•Resourcefulness
•Negotiating skills
•Presentation skills
•Strong Familiarity with Visio, Microsoft Office Suite, SharePoint and other process related systems
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Job Closing Date 30/06/2019
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Last Updated: 12-4-2019 [19.04.01.03]
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