|Company||Telesure Group Services|
|Location||Durban, KwaZulu-Natal, South Africa|
The Sales Consultant contributes to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers
•Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
•Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc).
•Deliver efficient customer service levels through effective call management.
•Achieve operational requirements and service delivery through effective time and attendance management.
•Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
•Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction
Grade 12 (Standard 10) or equivalent
•The appropriate FAIS accreditation
|Job Closing Date||31/01/2019|