|Location||Randburg, Gauteng, South Africa|
MotoVantage, formed through a partnership between FirstRand Group and The Hollard Insurance Company, brings you innovative vehicle insurance products at competitive prices as add-ons to any finance agreement. We are seeking to recruit a Leads Analyst within our Pricing & Analytics Department.
oAssist/Maintain the models listed below:
Initiate and drive new/pilot campaigns
Build a retention strategy (attrition response strategy)
oImport multiple files off the various MFT/SFTP sites
oUpdate leads rules across campaigns as per findings from analysis
oSend weekly second phase lead files for Sanction screening and to call centres after screening
oDistribute leads to internal and external sales call centres (new business, renewals aligned to partner requirements and compliance)
oUpdate and modify current processes to align with the changing needs of business.
oMaintenance of applications on cypher for the call Centre including development of new ones based on business requirements.
oAd hoc queries relating to leads
oReport any loop holes/data in inefficiencies to data manager to streamline and optimize data process.
oParticipate in generating the data requirements for CIS integration and quarterly SVoC Steerco reporting
oParticipate in the Quarterly Leads Committee
oCompile the monthly Customer Analytics Report (CAR)
oAssist in recurring and ad-hoc reporting / data extracts relating to Leads and sales
oDocumenting requirements (recurring and ad-hoc reports / extracts)
oOverall support the analytics team and other teams in the company based on requirements and availability
oGeneral ad hoc queries from business
•Deadline and delivery driven
•Composed, structured and organized
•Attention to accuracy and detail
•Able to use initiative and think through problems
•Ability to prioritize and multitask
•BSc (Actuarial Science, Mathematical Statistics, Mathematics, Theoretical Physics, Computer Science) or any other analytical qualification will be considered.
•Statistica, R (Predictive Analytics)
•Microsoft (especially using Excel, Access)
•Communication (written and verbal)
|Job Closing Date||31/12/2018|