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South Africa

Customer Services Administrator

Company Kagiso Media (Pty) Ltd
Reference # CSA122018
Published 05/12/2018
Contract Type Contract
6 Months
Salary Market Related
Location Claremont, Western Cape, South Africa
Introduction
To ensure all customer requests are actioned within specific lead times whilst constantly improving the customer experience

Key Performance Areas include:

•Order processing

•Queries

•Subscriptions management

•Papertrail and telephone calls

Job Functions Administration,Client Services
Industries Admin, Office & Support,Publishing
Specification
Competencies

•Advanced communication skills, both written and verbal
•Strong planning skills along with quality management orientation
•Intermediate level of computer literacy preferable (Integrated Accounting Packages beneficial, Word, Excel Advanced, PowerPoint, etc)


Attributes

•Excellent quality orientation/attention to detail
•Self-motivated and team worker
•Excellent communication skills, both verbal and written
•Excellent external and internal customer service orientation
•Analytical skills, with a proactive approach to problem solving
•High degree of responsiveness
•Energetic personality with a good disposition
•Team player

Please forward your CV to Deidre Marquard, Customer Services Manager, dmarquard@juta.co.za

Applications close 14 December 2018
Job Closing Date 14/12/2018
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Last Updated: 17 hours ago [18.12.01.46]
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