South Africa

Disrict Family Planning Manager

Company Maries Stopes Sierra Leone
Reference # DFPM26619
Published 03/02/2020
Contract Type Permanent/Contract
12 Months
Location Bo Town, Southern - Bo, Sierra Leone
Marie Stopes International (MSI) is a global social business providing personalised, high quality, affordable contraception and safe abortion services to women and girls. MSI has 13,000 team members working in 37 countries to deliver our mission: children by choice, not chance. Marie Stopes Sierra Leone (MSSL) is a founding member of the MSI Partnership, operating in Sierra Leone for 30 years and becoming the largest non-governmental provider of family planning (FP) and sexual & reproductive health (SRH) services in the country. MSSL delivers services in every district of Sierra Leone through its outreach, centres/clinics and social marketing channels.

This function supports the District Health Management Team in the delivery of Family Planning Services, SPAC and MPAC at the local health facilities. Service Delivery Managers are embedded within government run health facilities like District Hospitals to provide Clinical Services, highly practical training and supportive supervision in the facility and nearby health centres.

Working with the QAMT Team, the function is responsible for the development and implementation of the MDT training and capacity strategy, ensuring that it is closely aligned to the MSI Partnership goals of maintaining and improving clinical quality across all service delivery channels.

With a broad oversight of all areas of service delivery, clinical governance and the global standards established by MSI, the function represents MSSL in all clinical and quality matters. It provides expert support to develop and maintain clinical capacity and quality in the form of client safety, service delivery excellence and the best client experience.

Job Functions Clinical,Medical,Nursing,Quality Control,Training
Industries Ngo / Non-Profit
Training, Mentoring, Coaching and development

•In collaboration with the Regional Programme Manager , develop training curriculum in accordance with MSI global requirements/standards for the Public Health Workers in government facilities.
•Deliver high quality health services trainings to Public Health Service Providers in comprehensive family planning, SPAC and MPAC in accordance with MSI standards.
•Conduct training needs assessments for Public Service providers. Developing a clinical training matrix to identify gaps and needs within the facilities.
•Provide mentorship, support and supervise the Public Health Workers as they improve and maintain their skills in providing Comprehensive Family Planning services through on the job training.
•Prepare training course material including hand-outs prior to commencement of training.
•Conduct training course evaluations and prepare monthly progress reports for submission to RPM
•Develop and implement a supportive supervision and monitoring and evaluation framework for training inputs.
•Ensure that all service providers have comprehensive training records to include documentation of general and specific trainings.
•Monitor and document rollout and implementation of clinical quality protocols to standardise service delivery.
•Use self-assessment, QTA visits and management meetings to identify specific training needs so that quality and technical clinical capacity is continuously improved.

Service Provision

•Provision of family planning, SPAC, MPAC Services
•Support the DHMTs in the planning and implementation of FP activities within the district.
•Work in collaboration with CBMs to mobilise clients for FP information sessions and services at the supported facilities.
•Counsel clients as per MSI Protocols to take up appropriate FP methods, including LARCs & LAPMs.
•Registration of clients wishing to undertake permanent methods such as tubal ligation (TL) and vasectomy
•Manage Family Planning complications or side effects that may occur within the facilities and the surrounding areas as a result of outreach visits.
•Effectively manage and resolve complaints raised by FP clients and promptly escalate difficult issues to the RPM.
•Support the facilities to maintain adequate stock levels through basic stock management training and effective use of facility LMIS.
•Provide the toll-free hotline number to each client to which they can channel any complaints and queries.
•Ensure that accurate data is captured within the HMIS and is reported to MSSL

Quality assurance

•Ensure all PHWs understand and follow all current MSI protocols and have access to up to date manuals, clinical procedures, treatment and advice including confidentiality and pain management, vocal local safety, and infection prevention.
•All service providers to ensure that they strictly adhere to MSI clinical policies and guidelines
•Be a focal point for quality issues arising at facilities and outreach in the relevant district, liaising closely with the QAMT team to improve follow-up systems.
•Support the development and maintenance of standard operational policies, procedures and processes to ensure the delivery of high quality safe care to our clients which is consistent across the country.
•Ensure regular supervision and clinical auditing of facilities takes place.
•Liaise with the QAMT Team to address clinical challenges and strengthen good clinical practice at all facilities within jurisdiction.

•Bachelor of Nursing with minimum of 3 years’ experience / Diploma in Clinical Medicine (CHO) with a minimum of 3 years’ experience / Midwifery with a minimum of 3 years’ experience (essential).
•Accredited Trainer of Trainers (essential).
•Additional assurance and/or training qualification (desirable).
•Active, practical and up to date knowledge of all family planning methods and basic obs/gynae (desirable).
•Good knowledge of the health sector in Sierra Leone an important advantage (desirable).
•Computer literate, proficient in MS Word, Power Point presentation and Excel (essential).
Job Closing Date 17/02/2020
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Last Updated: 13-2-2020 []
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