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South Africa

Recoveries Administrator Insured - LLB Graduates

Company Telesure Investment Holdings
Reference # 2019/09/03_7
Published 09/09/2019
Contract Type Permanent
Salary Market Related
Location Dainfern, Gauteng, South Africa
Introduction
If you are not planning on doing your Articles and you want a place in the corporate world this role is for you, we are looking for someone to contribute to the organisational goals by recovering damages from insured third parties following losses suffered by our customers and in doing so influences the reduction of claims costs and assists in the retention of customers
Job Functions Administration
Industries Admin, Office & Support,Insurance,Legal
Specification
Review the customer claim in accordance with standard operating procedures to ensure an suitable recovery in the shortest time possible.
•Investigate and substantiate the merits and quantum of the claim and prepare an appropriate letter of demand to the third party insurers/representatives in accordance with the standard operating procedure.
•Update claim(s) accordingly with relevant information on the operating system and in accordance with the standard operating procedure.
•Successfully negotiate the appropriate settlement with third party insurers/representatives in accordance with relevant case law and standard operating procedures.
•Effectively manage payments from third party insurers/representatives.
•Ensure that upon successful recovery that customer excesses are refunded timeously and in accordance with standard operating procedures.
•Understand and manage SLA timeframes with the third party insurers/ representatives and act timeously to resolve problems.
•Determine and decide on the feasibility of the on-going recovery process, after assessment of various factors, in order to reduce all costs related to the recovery.
•Update, inform and notify the customers of the status of the recovery in accordance with standard operating procedures.
•Ensure up-to-date knowledge of company products, systems and procedures
•Set a personal example of competence and excellence by delivering work to the highest standards on a regular basis.
•Deliver the Telesure Service Way through personal effort and through others.
•Deliver on TCF principles in alignment with regulatory requirements
Requirements
Level of Education - Must have:

Grade 12 (Standard 10)
Must have completed LLB Degree

Experience:
Any working experience will do as this role requires Law students
Job Closing Date 27/09/2019
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Last Updated: 12-9-2019 [19.09.05.00]
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