South Africa


Company Assupol Group
Reference # R
Published 10/09/2019
Contract Type Permanent
Salary Market Related
Location Kimberley, Northern Cape, South Africa
To professionally assist walk-in clients and client services administration
Job Functions Administration,Call Centre,Client Services
Industries Insurance
1.Attend to reception area
•Ensure that the reception area is neat and tidy in accordance with the corporate identity (TCF)
•Ensure that the TV advertisements are displayed daily
•Ensure that there are adequate brochures and marketing material available in brochure holders
•Validate every walk in client
•Provide professional and friendly assistance to walk–in clients and clients over the telephone (TCF)

2.Provide client services administration support
•Attend to all demutualization enquiries
•Attend to clients requesting sect 48 , tax certificates, collection/ submission of claim documents, general non advisory service and informing clients on documents needed at claim stage
•Update Aims on all client activities
•Accept and be accountable for deliveries
•Maintain neatness of store room
•Manage application requests
•Keep record on all walk-in clients
•Assist office manager with other duties when needed

•Certificate in Customer Service

•2 Years’ Experience as a receptionist
•1 Years’ Experience in the Insurance Industry
Job Closing Date 24/09/2019
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Last Updated: 13-2-2020 []
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