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Mascor Volkswagen -Service Advisor/Quality Assurance

Company Mascor
Reference # 2019/09/79
Published 30/09/2019
Contract Type Permanent
Salary Market Related
Location Vryheid, KwaZulu-Natal, South Africa
Introduction
Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel & Convenience Divisions. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota & Volkswagen. While our highly skilled staff provides professional and high-quality service, standards and workmanship. We are currently looking to appoint a Service Adviser /Quality Assurer at our Volkswagen Dealership in Vryheid.
Job Functions Artisans,Foreman,Plant & Workshop
Industries Automotive
Specification
A service adviser at Mascor Volkswagen is the liaison between the customer and service technicians working in the workshop. They work with customers to determine problems with a vehicle and provide technicians with accurate repair descriptions.
The successful candidate will:
*Initiates automotive services and repairs by ascertaining performance problems and services requested;
* verifying warranty and service contract coverage;
* developing estimates;
* writing repair orders;
*maintaining customer rapport and records.

* Meet Customers that deliver their Volkswagen vehicles for services
* Enquire about their needs
Requirements
* A Matric or similar Qualification
* Preferably completed a trade test as a Technician.
* Excellent communication skills
* Proven Computer skills
* Diagnostic Skills
* Volkswagen Experience will be an added benefit
Job Closing Date 11/10/2019
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Last Updated: 12-9-2019 [19.09.05.00]
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