South Africa

Recoveries and Liabilities Assistant

Company Risk Benefit Solutions
Reference # 2019-191
Published 11/09/2019
Contract Type Permanent
Salary Market Related
Location Cape Town, Western Cape, South Africa
RBS is one of the largest fully fledged financial services advisory firms in southern Africa.

Our services cover a broad spectrum of needs including Insurance Broking, Risk Management, Corporate Risk Advisors, Employee Benefit Administrators and Consultants, and Health and Wealth management.
Job Functions Administration
Industries Insurance

To provide administrative support during the recoveries (specifically uninsured recoveries) and liabilities claims process, and support of the business strategy for excellent service and growth.

•Provide administrative assistance to the recoveries division wrt the following processes (but not limited to):

Recoveries and liabilities claims administration and support
Receive instruction to commence with recovery process and review the claims history to ensure all relevant information has been received
Trace parties and make contact to provide information regarding the recovery process and obtain information
Compile and dispatch the relevant documents (letter of demand, pre litigation notice, request for settlement etc.)
Ensure accurate records are kept on recoveries progress and saved on the system
Prepare and send invoices for services rendered
Keep track of payments received and allocate payment
Keep the client and internal servicing team up to date regarding the progress of the recovery
Provide information and administrative support to internal and external legal team to support further legal processes
Keep diary of weekly follow-ups with third parties and third party insurers
Ensure the matter is settled or escalate within the required legal framework
Provide legal administrative support from the start to end of the liabilities claims process

•Ensure productivity targets are met
•Contribute towards and ensure continuous improvement in own and team performance
•Adhere to company mandates
•Participate and contribute in ad hoc projects
•Report any suspected fraud, misrepresentation and/or dishonesty
•Keep accurate record of own activities


•Matric or equivalent
•LLB Degree
•Excellent communication skills (verbal and written)
•Computer literacy is essential
•Strong administrative skills and attention to detail and accuracy


Practical experience in recoveries and liabilities administration within an insurance environment will be advantageous.
Job Closing Date 30/09/2019
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Last Updated: 12-9-2019 []
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