South Africa

Software Support Consultant ( Spanish Speaking)

Company IsoMetrix
Reference # SSC-001-NA
Published 25/09/2019
Contract Type Permanent
Salary $ 35.00 - 40.00 Annually
Location Canada, Canada, Canada
We require an experienced Software Support Consultant who is looking for new challenges in a high growth area who has a strong administration and support background, excellent telephone manner and a dedicated customer service approach to call resolution.
Job Functions Software Development
Industries Software Development
•Call classification
•Replication of issues
•Customer fixes and liaison
•Monitoring Support Dashboard and escalating issues as they arise
•Process and system improvement in conjunction with Team Lead, Customer Success Manager and Account Managers
•2 years’ software support desk experience
•An IT related qualification

Additional Requirements:
•Must speak Spanish
•Flexibility on hours (work until 18:30 pm but able to start later in the morning at 09:30)

Advantageous to have:
•Exposure to SQL and / or QlikView and / or web based software would be an advantage
Job Closing Date 21/09/2020
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Last Updated: 12-9-2019 []
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