South Africa

Senior Debtors Administrator/ Credit Controller

Company Ecowize Group
Reference # SDACC_Fin_CPT
Published 27/10/2019
Contract Type Permanent
Salary Market Related
Location Cape Town, Western Cape, South Africa
The Ecowize group is looking to employ a motivated individual to form part of a dynamic, energetic, fun and hardworking Finance team.

The Debtors Admin/Credit controller will be responsible for financial operational delivery by managing assigned debtor’s portfolio and account function. To take action in recovering delinquent accounts and to increase profits through achieved collection targets.
Job Functions Finance
Industries Cleaning & Hygiene Solutions
Job specification:

Description of Key Performance Areas

•Take responsibility for a portfolio of accounts;
•Maintain a high level of customer retention while following and maintaining company collection procedures and policies
•Amend monthly/bi-monthly /annually/ quarterly agreements on ACCPAC (Recurring batches)
•Can respond to a DSO of 45 days’
•Achieve a rollover of less than 2% in ageing category
•Ensure that potential risk of the assigned portfolio is appropriately managed to negate the actual provision of 1,86%
•Resolve customer disputes within the turnaround time 48 hours whilst managing customer retention
•Reconcile complexed accounts that have been escalated from all internal and external customer
•Achieve agreed collection targets.
•Verify credit applications and perform credit checks
•Ensure that all remittances are requested from all customers in order to have the receipts allocated accordingly;
•Ensure that all Unallocated receipts have been allocated on a weekly basis
•Prepare weekly/monthly reports for management
•Is the back up to all other roles in the debtors' department when necessary

Effective Communication with all Stakeholders

•Ensures that engagement with clients on a daily basis is professional and that customer disputes are resolved timeously;
•Build a trustworthy relationship with assigned debtors
•Professional written and telephonic contact with customers that have defaulted on their monthly service payments;
•Liaise with all stakeholders to assist in the collections on all accounts with outstanding debt
•Participation in the collections team meetings

The successful candidate will demonstrate the following qualities:

•Strong analytical skills and attention to detail
•Good business acumen for problem-solving
•Competency with large ERP systems
•Confidence to deal with a range of stakeholders
•Excellent time management skills and ability to prioritise a demanding workload
•Reconciliation skills will be advantageous
•Strong interpersonal and communication skills.
•Highly administrative and debtor focused.
•Strong resistance to pressure.
•Well-developed communication skills – English language (verbal and written)
•Have the ability to compile on-demand reports.
•Well-developed analytical skills
•Pro-active problem solver.
•Ability to work independently and accurately
•Efficient and dependable.
•Ability to work under pressure and meet deadlines
•Team player, contributing to the department/company goals

Job requirements:

•Grade 12/NQF level 4 or equivalent (with accounting)
•Minimum 4-5 years debtors or related experience
•Computer literacy, proficiency in Ms (excel & word)
•Experience in Debt Collections based on an open item system in the cleaning/hygiene environment is advantageous
•Sage 300 People/ACCPAC` knowledge is essential


•Accurate and meticulous.
•Great attention to detail.
•Good problem-solving ability.
•Ability to work independently.
•Good planning and time management skills.
•Customer-centric with good interpersonal and communication skills.
•Ability to work under pressure in an extremely deadline-driven environment.
•Must be comfortable with the Ecowize culture and values; Respect, Honesty and Integrity, Teamwork, Accountability, Open Communication
and Service Excellence.
Job Closing Date 30/11/2019
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Last Updated: 13-2-2020 []
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