EN
v
South Africa

Underwriter - Commercial/Corporate

Company Risk Benefit Solutions
Reference # 2019-218
Published 21/10/2019
Contract Type Contract
3 Months
Salary Market Related
Location Cape Town, Western Cape, South Africa
Introduction
ROLE PURPOSE
To provide excellent service to internal and external clients by adhering to underwriting procedures and turnaround times in order to retain existing clients. This role requires a skilled administrative individual with proven short term commercial insurance underwriting experience.
This is a contract position of between 3 - 6 months.

Job Functions Administration
Industries Insurance
Specification
Financial

•Take appropriate action to minimise cancellations
•Ensure retention targets are met
•Ensure and contribute to minimisation of general expenses

Client

•Ensure that all stakeholder (e.g. user, service provider) communication is accurate, timeous, professional and relevant
•Build and maintain mutually beneficial relationships with internal and external stakeholders
•Ensure and contribute to achieving own and company required client satisfaction targets

Business processes

•Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):

oGeneral Enquiries such as but not limited to cover, products, processes etc.

oNew Business, Renewals, Endorsements and Re-broke
Create a risk profile
Analyse clients’ portfolios
Conduct a cover assessment
Request, obtain and assess quotes from insurers
Request, obtain and/or provide clients with all required information and/or documents
Arrange valuations and reinsurance
Raise premiums
File all relevant documentation electronically and in hard copy
Obtain and check policy wording from insurers and forward to client

oCancellations
Follow retention processes
Cancel the policy on the system
Confirm cancellation request with the client
File all relevant documentation electronically and in hard copy

oRefunds
Raise invoices
Request refunds from line manager electronically
File all relevant documentation electronically and in hard copy

•Ensure claims are managed according to set processes
•Keep diary up to date at all times
•Ensure that surveys and valuations are received within agreed time lines
•Ensure effective complaint resolution within the required time lines
•Ensure service level agreements are met
•Ensure productivity targets are met
•Contribute towards and ensure continuous improvement in own and team performance
•Attend meetings where required
•Adhere to company mandates
•Participate and contribute in ad hoc projects
•Report any suspected fraud, misrepresentation and/or dishonesty

Learning and growth

•Live the RBS Way
•Ensure continuous self-development
•Share information and knowledge with the team
Requirements
MINIMUM QUALIFICATIONS & SKILLS

•Matric or equivalent
•Computer literate- with excellent Excel Skills
•Excellent Communication skills

Preferred but not essential:
•RE5
•FAIS Compliant (credits and/or full qualification)

MINIMUM EXPERIENCE

•A minimum of 3 years Underwriting experience
Job Closing Date 21/11/2019
Share on
 
Last Updated: 12-9-2019 [19.09.05.00]
Webserver: SkillsMap (NLBB)