EN
v
South Africa

Business Insurance Sales Consultant

Company Telesure Investment Holdings
Reference # 20191028
Published 28/10/2019
Contract Type Permanent
Salary Market Related
Location Century City, Western Cape, South Africa
Introduction
The Business Insurance Sales Consultant to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers.
Job Functions Advisory,Call Centre,Sales
Industries Call Centre & Helpdesk,Financial Services,Insurance
Specification
Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
• Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets,
sales targets etc.)
• Deliver efficient customer service levels through effective call management.
• Achieve operational requirements and service delivery through effective time and attendance management.
• Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
• Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring
customer satisfaction.
• Responsible for individual actions and the delivery of high quality standards.
• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirements
Requirements
Knowledge and Experience Requirements

Level of Education:
Essential:
Matric / Grade 12/ SAQA Accredited Equivalent*
Tertiary Qualification* SAQA Accredited Equivalent*
Financial Sector Conduct Authority (FSCA) competency requirements**: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA

Disclaimer

*SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

#Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.



Experience
1- 2 years sales experience, preferably in the, Commercial/ Business, insurance industry.

Knowledge of:
Essential:
Business/ Commercial or Short term, Insurance experience is essential.

Skills:
Computer literacy.
Good Communication skills (verbal and written).
Interpersonal skills.
Job Closing Date 11/11/2019
Share on
 
Last Updated: 12-9-2019 [19.09.05.00]
Webserver: SkillsMap (NLBC)