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South Africa

Sales Consultant

Company Telesure Investment Holdings
Reference # 15/01/2020
Published 18/02/2020
Contract Type Permanent
Location Fourways, Gauteng, South Africa
Introduction
We have a great opportunity for an Afrikaans Sales Consultant position, who will contribute to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with the Virseker Customers.
Job Functions Call Centre,Sales
Industries Insurance
Specification
Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
•Contribute to the achievement of organisational objectives through understanding and delivering the
required individual targets (e.g. achieving talk time targets, sales targets etc.).
•Deliver efficient customer service levels through effective call management.
•Achieve operational requirements and service delivery through effective time and attendance management.
•Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
•Understand the customers’ unique profile, identifying a relevant course of action based on customer needs
and undertake an appropriate course of action ensuring customer satisfaction.
•Responsible for individual actions and the delivery of high quality standards.
•Deliver the Telesure Service Way through personal effort and through others.
•Deliver on Treating Customers Fairly principles in alignment with regulatory requirements

Record a semi-formal 3-minute video (make sure you are audible and make it fun) answering the following:

•An introduction to ‘You’ and why you would choose join TIH as a Sales Consultant?

•What two accomplishments are you most proud of in your personal and professional life, and why?

•Our internal corporate brand refers to the word Unstoppable. What does this word mean to you in the context of joining TIH and what
makes you Unstoppable?

Send this via WhatsApp to +27 66 342 7722 and or via WeTransfer to TIHTrailblazersGrad@tihsa.co.za.
Requirements
Qualifications:
Matric / Grade 12 or SAQA Accredited Equivalent*
Fluency in Afrikaans with 1-2 years relevant experience
Sales Consultant: Completed RE5 with full FAIS credits# is an essential requirement for all advice giving roles.

Disclaimer

*SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

#Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Job Closing Date 21/02/2020
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Last Updated: 13-2-2020 [20.02.01.00]
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