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South Africa

Virtual Sales Account Manager - Leading Telecommunications Provider (Talent Pool)

Company Talksure
Reference # VSAM- 03.02.2020
Published 03/02/2020
Contract Type Contract
3 Months
Location Roodepoort, Gauteng, South Africa
Introduction
We are passionate about building a talent pool with skilled candidates who have a keen interest in joining a progressive business. We are currently adding Virtual Sales Account Managers to our Talent Pool

Purpose of the job:
To foster and develop long-term relationships with client base and drive sales. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets and customer satisfaction is key to your success in this role. Strong focus on acquisitions.
Job Functions Sales,Strategic Communication
Industries Digital,Sales,Telecommunications
Specification
Responsibilities:

Target Achievement:
•Achieve individual sales target for new business revenue
Cold calling:
•Ability to acquire new client base
•Ability to up-sell and cross –sell
•Strong on focus on acquisitions
Customer Relationship management:
•Responsible for developing relationships with the assigned customer base
•Maintain and grow existing client base
•Conduct customer account analysis
•Maintain, build and service relationships on a regular basis

Query management:
•Identify, address and resolve concerns / queries
•Provide feedback to customers within 24hrs

Reporting:
•Provide weekly pipeline report
•Provide daily activity and sales report
•Monthly Base report to be provided

Processes and Procedures:
•Ensure all policies and procedures are adhered to
•Ensure all interactions are captured on the relevant systems in the approved manner
Requirements
Requirements:

•Matric / Senior Certificate or equivalent (Minimum)
•Proficient in MS Office (All packages)
•Clear ITC and No Criminal Record
•1-2 years’ Experience as a Business to Business sales executive/account manager or similar position in the customer service or sales industries
•1-2 years Telecommunications product and industry knowledge
•Proven track record in the form of Commission and/or Awards, Accolades

Candidate Characteristics Required:
•Strong Sales ability coupled with business acumen
•Excellent presentation skills
•Communication skills
•Decision making skills
•Excellent interpersonal skills
•Time management skills
•Ability to formulate, set and manage goals and objectives
•Ability to cope with high pressure levels and manage stress effectively
•Excellent telephone and email etiquette
•Strong relationship building, account planning and process competence skills
•Telecommunications product and industry knowledge

Salary Information:
Up to R18 000.00 Basic + Between R20 000.00 – R30 000.00 On Target Earnings (OTE = Commission)

Contract Duration:
Fixed Term Contract = 3 months

Please note that should you not hear from us within 14 working days from the date the advert closes, you may consider your application unsuccessful. Thank you for choosing Talksure as your employer of choice.
Job Closing Date 31/03/2020
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Last Updated: 13-2-2020 [20.02.01.00]
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