South Africa

Network System Support

Company AVBOB
Reference # 121SNS01
Published 05/02/2020
Contract Type Permanent
Salary Market Related
Location Gauteng Area, Gauteng, South Africa
AVBOB, Africa's largest mutual assurance society providing a one-stop funeral insurance and burial solution, has a vacant for ICT Network System Support
Job Functions Information Technology
Industries Financial Services,Funeral Service,Insurance,IT - Information Technology
Responsibilities Include:
Actively participates in the technical planning, design, maintenance and support of network systems of all
AVBOB agencies and at Head Office
Perform system upgrades.
Implements and maintains networking solutions systems to ensure uptime and reliability by providing
guidance and advice to business in respect of network solutions.
Documents network by recording configuration diagrams and programming
Provide technical support for wired and wireless networks and provide advice and guidance to business
technologies and costs.
Ensures that backup and scheduling of software maintenance is undertaken timeously of all network
facilities/systems across the Group.
Perform periodical backup of switch and router configuration if changes do occur. Coordinate system
services updates with service providers on the network systems.
Document and keep records of all network equipment and their related interconnections.
Diagnoses malfunctions of systems, databases, network and a variety of equipment for the purpose of
identifying needed repairs and/or ensuring equipment is in proper working order.
Verifies service by testing and reprogramming circuits, equipment and alarms.
Maintains network by troubleshooting and repairing outages, updates documentation
Ensures that forward planning is taken place around networking technologies in line with improved
technological advancement in order for growth, sustainability and business continuity.
Assist with the asset verification and budget alignment.
Provide management reports.
Support users, update and report on tickets in the service desk system as per SLA’s.
Highlight abuse of costs and systems.
Implement systems according to industry best practice.
Deliver exceptional client service.
Relevant Degree (Networking)
Cisco Certified Network Professional - Data
Deliver Client Service
Stakeholder focus
Knowledge of premise cabling design and installation.
Knowledge of enterprise networks, routing and switching.
3 Years’ technical experience in networking
2 Years’ experience managing 3rd party suppliers

Knowledge of network hardware and software specifications..
Knowledge of market related tendencies and best practices.
Good written and verbal communication skills.
Good interpersonal skills with internal and external stakeholders.
Accurate, figure orientated and focus on detail.
Ability to work under pressure.
Job Closing Date 31/03/2020
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Last Updated: 13-2-2020 []
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