South Africa

Head of Compliance & Regulatory Affairs

Company Assupol Life
Reference # HCRA
Published 07/02/2020
Contract Type Permanent
Salary Market Related
Location Menlyn, Gauteng, South Africa
•To support the Assupol Group Head: Legal and Compliance and the Assupol Group Executive Committees (Life and Holdings) to discharge their responsibilities relating to the compliance risk management process as required by relevant regulatory requirements, applicable codes of conduct and minimum standards.
•Assists line management by providing advice to guide line management in discharging their responsibility to comply with applicable statutory, regulatory and supervisory requirements in order to:
-Protect the reputation of the Group;
-Avoid legal action against the Group;
-Promote a good working relationship with supervisors/regulators; and
-Enable the Group to demonstrate to regulatory authorities and other stakeholders that it is “fit and proper” to undertake its business.
•To maintain a thorough understanding of the relevant regulatory requirements applicable to the Business; thereby facilitating the establishment of a compliance culture.
Job Functions Compliance & Regulatory Affairs
Industries Insurance
Regulatory Universe
•Provides input to the Regulatory Universe.
•Responsible for the completion and/or maintenance of the Regulatory Universe.
Compliance Risk Management Plans (RMPs)
•Adopts Risk Management Plans (RMPs) with the embedded business risk management function.
•Develops, in consultation with the embedded business risk management function
•Ensures the appropriate use of the compliance risk management tool

•Analyze & identifies compliance risks and provides advice to management, relevant committees, the business risk management function and employees, in order to effectively manage compliance issues.
•Provides assistance and advice on compliance issues (new businesses, products, marketing campaigns, promotional items, trademarks and other initiatives such as projects).
Reputational Risk
•Safeguards the reputational risk of the Assupol Group by ensuring compliance with the related reputational risk policies & procedures.

•Creates a compliance monitoring plan in consultation with the embedded business risk management function and tracks progress thereto.
•Monitors (on an on-going basis) in conjunction with the the embedded business risk management function and the combined assurance structure, the adherence to the Compliance framework, legal and regulatory standards in order to identify further areas of improvement and detect significant compliance breaches and exposures.
•Ensures that there is the RMP for all high risk legislation pertinent to the Business and are in line with the compliance plan for the year.
•Utilizes Exclaim to ensure self-monitoring for all high risk legislation as identified in the Regulatory Universe process.
•Assists the Business in conjunction with the embedded business risk management function, with the resolution of compliance audit issues.
•Establishes a line of communication, via the Group Head: Legal and Compliance, to the Assupol Group Excos, in order to monitor compliance with regulatory requirements.
Compliance Manuals, Standards, Policies/Procedures & Training
•Responsible for the maintenance of the Compliance Manual.
•Assists, as and when required, in the development, drafting and updating of policies and related training programmes.
•Assists in the delivery of the training and awareness.
Regulatory Requirements
•Remains aware of regulatory & legislative developments, and practices of regulatory authorities, which are relevant to the Business.
•Assists the Business in implementing existing, new and/or amended regulatory requirements.
•Assesses and advises the Business on the impact of regulatory developments.
•Provides input or comment in relation to the drafting of proposed regulatory requirements.
Compliance Culture
•Actively promotes, on an ongoing basis, the Compliance Function, to ensure that a culture of compliance is established.
•Seeks to establish a compliance culture that contributes to the overall objective of prudent risk management by the Group.
•Cultivates relationships within the Business which results from proactively seeking Compliance involvement in their dealings.
Feedback, Reporting & Escalation
•Utilises established mechanisms for reporting and resolving non-compliance with regulatory requirements.
•Immediately reports material compliance related matters to the Group Head: Legal and Compliance and/or the Assupol Group Chief Executive Officers (Life and Holdings).
•Contributes to and involves the embedded business risk management function in the annual sustainability reporting process.
•Informs the Group Head: Legal and Compliance and/or the Assupol Group Chief Executive Officer (Life and Holdings) about regulatory inspections and acts as a conduit for any significant information requests, comments and findings.
•Completes formal monthly and quarterly compliance reports as may be required by various Group governance structures and regulatory requirements.
•Plans in cooperation with the Business, corrective action regarding audit and regulatory findings.
•Monitors the timely and effective implementation of the plans, escalating progress and results to the Assupol Manco.
•Oversee the management of an efficient and effective functioning of the Complaints Department including a complaints management process
•Oversee the management of dispute resolution
•Oversee the Management of the training and awareness on Complaints Matters
Broker Advisory & Intermediary Relations
•Oversee the management of the Debarment Process in Assupol, in accordance with the legislative requirements, approved policies and manuals
•Oversee the management of the Replacements of policies within Assupol, in accordance with legislative requirements, approved policies and manuals
•Oversee the management of the requirements of the Assupol Credit Control Committee.
•Oversee the management of debt collection
•Oversee the management of monitoring of compliance with broker agreements
•Will be tasked to act as an approved Compliance Officer in terms of applicable legislation.
•Creates and maintains an appropriate electronic record and filing system.

Business Planning/Decision Making
•Prepares the combined assurance- &, if relevant, FAIS monitoring teams, the annual compliance & monitoring plans and submits it to the Exco for approval
Value Management
•Strives to influence a continual reduction in costs within the areas under control.
•Ensures that service delivered remains cost-effective and efficient.
•Relevant tertiary qualification e.g. LLB
•Meet the criteria for approval set by the FSCA for compliance officers.

•Minimum 8 years’ experience in the Insurance industry, of which 5 years in Compliance Risk Management.

•Comprehensive understanding of the regulatory and business environment of the Insurance Industry.
•Ongoing awareness of regulatory requirements which relate to the Group’s business as well as compliance best practices and trends.
•Understanding of legal issues and the ability to interpret legislation.
•Exposure to monitoring principles.

Job Closing Date 21/02/2020
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Last Updated: 13-2-2020 []
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