South Africa


Company Telesure Investment Holdings
Reference # H0050003
Published 14/02/2020
Contract Type Permanent
Salary Market Related
Location Dainfern, Gauteng, South Africa
The Head of Sales is accountable to define, implement and manage a Long Term Insurance Brand strategic operational plan that aligns to, and supports the achievement of the overall Telesure Operations strategy. The role exists to ensure a sustainable Long Term Insurance business through the profitable contribution . This includes tactically and strategically positioning the sales channels in the
life insurance market and growing market share. To grow the existing direct sales channels, this includes life insurance, investment, funeral, digital sales,high advice teams and inbound and outbound sales.planning, directing and managing strategic brand operational objectives that align to the relevant brand marketing strategy to deliver the desired customer experience, positive employee engagement and increase profitable book growth. To drive innovation through agile and collaborative work practices.

Job Functions Call Centre,Executive Management,Finance,Management
Industries Financial Services,Funeral Service

•Translating Long Term operational sales strategy and defining actionable brand strategic plans that are aligned to the relevant brand marketing strategy
•Analysis and interpretation of business intelligence
•Sound commercial skills and knowledge of business and management principles
•Knowledge of financial management, technology, project management and marketing
•Driving for results
•Applying best practice business acumen
•Persuading and influencing
•Leadership skills, giving direction and guidance
•Decision making
•Relationship building and networking
•Identifying trends and problem areas and implementing effective solutions that increase efficiency and effectiveness and reduce cost.
•Achieving innovation and continuous improvement through agile and collaborative working practices
•Ability to work collaboratively
•A predisposition for being proactive


Internal contacts include:

•CEO of Financial Services
•Head of Operations
•Heads of – Brand
•Head: Claims Risk and Cost
•Heads of Head Actuarial
•Head of Retentions
•Group Shared Services (HR, Marketing, Finance, Compliance and Technology)

External contacts include:

•Relevant Suppliers
•Relevant commercial partners (Brokers)
•Relevant regulatory bodies (Ombuds, FSCA)

Essential experience for the role includes:
•5 - 7 years management experience
•8 - 10 years relevant experience within Long term insurance operations
•2 years solid experience in inbound and outbound call centre sales (Essential)
•Experience in the life insurance industry (Advantageous)


•Matric / Grade 12 or SAQA Accredited Equivalent*
•Degree or relevant qualification in business/commercial management SAQA Accredited Equivalent* (Essential)
•Post graduate qualification in business management commercial management or SAQA Accredited Equivalent* (Preferred)
•RE1 / Key individual** (Essential) - Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD
according to your DOFA (where applicable)


SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Job Closing Date 21/02/2020
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