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South Africa

Desktop Support Technician (Pietermaritzburg)

Company Barloworld Automotive & Logistics Africa
Reference # DSC1
Published 17/02/2020
Contract Type Permanent
Salary Market Related
Location Pietermaritzburg, KwaZulu-Natal, South Africa
Introduction
The main purpose of the role is to provide efficient and effective IT end user support to the business units and functional units in the allocated region.
NOTE: This role requires extensive travel.
Job Functions Information Technology
Industries Distribution, Warehousing & Freight,Freight / Shipping / Transport / Import / Export,ICT - Information & Communications Technology,IT - Information Technology,Logistics
Specification
1.Set-up workstations for new users and ensure delivery of equipment to users in different locations, as applicable.
2.Provide support for operating system issues on workstations.
3.Install software on workstations as per authorised requests and provide remote support and troubleshooting where necessary.
4.Provide multimedia support for the boardrooms and meeting rooms, i.e. videoconferencing and teleconference support.
5.Provide mobile device support as required, e.g. e-mail synchronisation on cell phones.
6.Manage and maintain the biometric system as relevant to the allocated sites.
7.Support and maintain office equipment, e.g. printing devices.
8.Provide management and maintenance of the telephony system.
9.Manage and maintain the official endpoint security solutions on all workstations and troubleshoot related issues, e.g. virus outbreaks.
10.Troubleshoot network related issues including the fixing of LAN points.
11.Assist with Telematics issues as required.
12.Assist with inventory management of software licenses, software, hardware and other IT supplies and equipment.
13.Maintain relevant documentation and document all fixes and lessons learnt.
14.Participate in IT Infrastructure projects as required.
Requirements
Essential academic qualifications :
•Matric
•Comptia A+, MCP, MCSA or relevant experience

Advantageous:
•Diploma or degree in computer science or computing related

Note:
•Must have a valid driver’s license
•Own transport required
•Rotational standby may be required

Essential work experience:
•Internship completed or 1 – 2 years hands on computer support experience


Job Closing Date 24/02/2020
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Last Updated: 13-2-2020 [20.02.01.00]
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