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South Africa

Client Manager - Durban

Company Point Group
Reference # CM002
Published 19/02/2020
Contract Type Permanent
Salary Market Related
Location La Lucia, KwaZulu-Natal, South Africa
Introduction
About Point
Point is the industry leader in the procurement, management and delivery of end-to-end marketing solutions across Africa and the Middle East.

As a strategic marketing services partner, Point uses strategic partnerships and extensive regional and local expertise to deliver value to clients. Key deliverables include best-in-class innovation, significant savings and process efficiencies.

Point generates significant savings in excess of 25% for their clients through their rigorous approach to analysing savings accruing to their clients in their marketing collateral spend.

With an impressive $100m procurement buying power, Point delivers value in the management, measurement and delivery of point of sale merchandise, print, promotional merchandise and thereafter the logistics, execution and maintenance of marketing collateral for multinational corporates.

You’ll find Point’s offices and onsite teams on client premises in South Africa, Zambia, Mozambique, Tanzania, Kenya, Uganda, Nigeria, Morocco, Egypt, Israel, Saudi Arabia, UAE and Pakistan.

For more information please visit www.pointgroup.biz.

Job Functions Client Services,FMCG Buyer,FMCG Planner,Management Consulting,Marketing
Industries Management Consulting,Marketing
Specification
Key Responsibilities
Customer Engagement
•Accountable for strategic collaboration by building and maintaining relationships with client
•Accountable for sharing and connecting global best-practice with service partners (e.g. identified opportunities, innovation and achievement)
•Accountable for commercial analysis through mapping, identifying scope-creep, savings and revenue opportunities

Business Development:
•Accountable for business development strategy, in close collaboration with Functional Heads Group
•Develop proposals to expand product offering with existing clients, in close collaboration with Functional Heads

Delivery:
•Ensure close collaboration with Functional Heads for pro-active support to all relevant service partners
•Responsible to Functional Heads for implementation of process and efficiencies in all Point business in client

People:
•Accountable for the performance and behaviour of client teams
•Responsible for the mentoring of the client teams, through effective guidance, coaching, and reinforcement of Point core values
•Accountable to cultivate an organisational value and opportunity-based mindset

Sustainable Growth:
•Accountable for sustainable scope and growth and development
•Accountable for the overall profitability and client retention within Point



Requirements
Education and Experience
•Degree / qualification or equivalent experience advantageous.
•Minimum of 4 to 6 years professional experience in an international marketing services industry environment preferable.
•At least 4 to 6 years’ experience in a managerial position with experience managing teams in a services’ industry environment advantageous
Specific Knowledge, Skills, Abilities and Key Competencies
•Project Management
•Account Management Skills
•Ability to follow processes and manage projects from conception to delivery
•Understanding of Marketing environment
•Administrative skills
•Negotiation skills o Interpersonal skills and ability to manage staff
•Excellent written and verbal communication skills
•Resourceful self-reliant and professional
•Highly efficient, organized and pays attention to detail
•Ability to delegate
•Positive outlook and calm under pressure
•Passionate about Marketing Services and Building Relationships
•Out of the box thinker and adaptable
•Excellent analytical skills and ability to solve problems
•Ability to work collaboratively, proactively and ability to motivate and lead teams

Job Closing Date 26/02/2020
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Last Updated: 13-2-2020 [20.02.01.00]
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