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South Africa

Internal Sales

Company ACDC Dynamics
Reference # GERM-INS-002
Published 21/02/2020
Contract Type Permanent/Contract
Salary Market Related
Location Germiston, Gauteng, South Africa
Introduction
We specialise in the electrical sector, catering for the household (DIY), contractor, industrial, agricultural, mining and manufacturer markets. Our ACDC EXPRESS Franchises are a unique retail store concept that offers a convenient and versatile shopping experience, allowing customers to browse at leisure in an electrical "supermarket".

Ensuring that the customer has a pleasant experience while contacting our company and making sure the customer is helped quickly and tended too swiftly.
Job Functions Call Centre,Sales
Industries Electrical
Specification
- Internal Sales which will include Quotations & Queries via the telephone - Telephonic Sales when the Trade Counter is not busy - Maintaining his/her own Back Order Report - Time Management
- Additional responsibilities deemed necessary by Management
- See to all telephonic sales quotations and queries
- Load/Capture all sales orders and quotations on the computer system
- Manage all back orders on all the above entered orders and follow up regularly
- Advise customers of stock availability
- Regularly monitor all quotes given
- Do marketing and promotion call projects
- Assist when and where needed
Requirements
- Matric
- 2-5 years Experience in a Call Centre
- Computer literacy
- Electrical Qualification and advantage
- Excellent influencing, persuading and negotiating skills
- Strong numeric, commercial acumen and flair
- Ability to overcome the trials and stresses associated with working in a competitive sales environment
- High degree of personal motivation, resilience and commitment
- A willingness to represent the Company in a responsible manner, promoting the best
- Appearing well presented
- Customer focussed with the desire to provide a complete “end-to-end” service by going the extra mile
- Must come from an Electrical Background
Job Closing Date 31/03/2020
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Last Updated: 13-2-2020 [20.02.01.00]
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