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South Africa

Technician

Company AVBOB
Reference # Tech01
Published 05/05/2020
Contract Type Permanent
Salary Market Related
Location Gauteng Area, Gauteng, South Africa
Introduction
Avbob has 2 vacancies for technician
Job Functions Funeral Service,Information Technology,Operator,Technical
Industries IT - Information Technology
Specification
RESPONSIBILITIES INCLUDE:
 Responsible for logging calls on the call logging System.
 New Installation Desktop computers, Laptops, printers and Switches
 Repairs PCs
 Logging and tracking of incidents and requests
 Setting-up and linking users to printers
 Installing Software on users
 Ensuring a day to day users efficiency
 Configures and set up printers on the network
 Printers (Samsung, Brother and Hewlett Packard) troubleshoot and repair of equipment.
 Making sure all printers are good in a working conditions at all times
 Provides Technical advice and support to end-users
 Provides Support and assistance to first line helpdesk and system support staff
 Configures and sets up computing and network equipments
 Installs and upgrades software and Hardware products.
 Makes sure all reported computer equipment that must be repaired by Maintenance
Company will be removed properly registered with a serial numbers.
 Prioritizes reported problems and give assistance to users regarding problems in
connection to Hardware, Software and system problems
 Personal computers Installation (desktops ¬ebooks),
 Peripheral devices (modems, network interface cards, memory Simms, scanners,
cd-rom, hdd) do installation
 Installing operating systems (Windows 95/98/2000/XP/windows 7) and graphic application
(Office2000/2003/2007 and Office 2010)
 Creates and maintains computer software maintenance database.
 Drives accountability and is a high performer.
 Creating & managing user e-mail accounts(Novell Group wise) and Microsoft Outlook
 Anti-virus installation & updates
 Maintaining frontline service desk user support & interfacing with suppliers and service providers.
 Ensuring that user’s get feedback on logged calls
 Ensuring that all logged calls are closed and updated within the SLA
 Responsible for computer hardware audit.
 Installing operating systems (Windows 95/98/2000/XP/windows 7) and graphic application (Office2000/2003/2007 and Office 2010)
 Creates and maintains computer software maintenance database.
 Driven to make a difference.
 Ensuring that the installed computers are label and named accordingly
 Drive to the branches as and when requested
EXPERIENCE REQUIRED FOR THE POSITION:
 Minimum 2 years’ experience of this position.
 Minimum 2 End User support experience.
 Solid experience in Microsoft packages
 Experience of managing multiple Microsoft platforms.
 Knowledge of Netware Enterprise Package
 Telephonically assisting user on how use feature or programs on a machine.
 Experience in building computers
 Experience in printer configuration and installation
 Knowledge of ADSL Routers
 Knowledge of Symantec Products
 Knowledge of Networks (LAN, WAN, VPN and VPN’s)
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
 Matric
 N+ and A+
 ITIL certification
 Valid drivers licence
Job Closing Date 31/05/2020
   
Any problems with registering/uploading your CV, please contact the HR Administrator at  
   
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Last Updated: 1 day ago [20.05.01.15]
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