South Africa

Senior Manager - Architecture

Company Telesure Investment Holdings (TIH)
Reference # SMA23/06/20
Published 15/07/2020
Contract Type Permanent
Salary Market Related
Location Gauteng Area, Gauteng, South Africa
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dial Direct, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa's first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.
Job Functions Information Technology
Industries Insurance
Responsible for managed ownership and development and/or design of solutions architecture frameworks/roadmaps. Enhance operational productivity through guidance/training, owning the governance and standards. Make sure Operational delivery streams deliver responsive and cost effective solutions that enable the business needs. Responsible for the operational health of middleware and other platforms.

Enterprise Architecture
Develop a strategic architecture plan ensuring data features are prioritized appropriately, estimates are reliable, benefits can be realized, and design activities are proactively monitored and tracked to meet planned time frames and the overall architecture plan. Drive short and long term architecture strategy and roadmaps for the overall IT project portfolio for key segments and solution domains (short term insurance,
life insurance and insurance related products. Ensure complete solutions design, analysis and facilitate implementation roadmaps in conjunction with relevant internal stakeholders in order to ensure seamless delivery. Ensure efficient documentation and governance of architecture landscape. Continuously conduct a risk / impact analysis on current or proposed technologies and capabilities to mitigate risk and ensure stability and continuity.

Infrastructure and Network Design and Architecture
Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice. Ensure effective handover and understanding of designs and frameworks to project delivery and production support operations on an on-going basis. Communicate and validate program architecture with infrastructure team, software development team, project management team, and IT management team to ensure effective participation in the project management lifecycle. Own and drive the process of impact assessments for all and any change requests and or new projects. Support the operational teams with the planning of new Infrastructure initiatives regularly which will include IT Infrastructure architectural planning, design and rollout. Proactively work alongside the TTS Monitoring team and identify whether
the deployed Infrastructure operates and meets with the original design parameters once implemented.

Enterprise Infrastructure Modernization
Lead definition of architectural standards for all technology services and components (applications, data, integration, technology, security, business). Present business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant digital disruptions. Proactively research and identify relevant technology and system design patterns to optimally address enterprise requirements and ensure continuous improvement. Participate in proof of concepts to assist in defining technology direction and enabling business and IT strategy. Provide support to the Enterprise Project Office by identifying infrastructure or process related improvements to ensure that new solutions are proposed and is effectively implemented. Mitigate Infrastructure risks (single points of failure, capacity constraints, security etc) and maintain the improvement list within TIH’s Infrastructure.

Data Architecture
Design, implement, and evolve robust and effectively aligned architecture solutions that operate in the business ecosystem.

Horizon Scanning
As subject matter expert on the team/function and beyond, maintain understanding of current technology, database management, programming
practices, and future trends through ongoing education, conference attendance and industry press. Provide specialised support and guidance to relevant internal stakeholders on system(s) and / or processes during change design and planning and acts as a subject matter experts that supports operational team.

Stakeholder Engagement
Identify and manage stakeholders, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions. Establish successful working relationships with all relevant internal and external stakeholders. Collaborate closely with IT Senior management. Work closely with the head of IT Security to ensure alignment of Infrastructure, applications, capabilities and IT Security Work alongside the GIT Project Management team to assist with the build and the deployment of Infrastructure according to the design on an on-going basis. Work alongside the GIT Software development team so as to proactively identify hardware and network requirements for TIH Business initiatives on an on-going basis. Work closely with entire GIT community on the middleware platforms.

Business Requirements Identification
Support collection of business requirements using a variety of methods such as interviews, document analysis, and workflow analysis to express requirements clearly and succinctly. Proactively work alongside TTS Internal and / or Business stakeholders in order to identify technology solutions and capabilities which meet and improve operational and business requirements.

Operational Compliance
Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organization's policies and relevant regulatory codes and codes of conduct in the middleware platform.

Personal Capability Building
Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in- depth understanding of current and emerging technology, external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Leadership and Direction
Communicate the local action plan; explain how this relates to the function's strategy and action plan and the broader organization's mission and vision; motivate people to achieve local business goals.

Performance Management
Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Manage and report on team performance; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team / personal objectives.

Manage budget plans for a department; involves development and delivery.
General Education
Grade 12/ SAQA Accredited Equivalent (Essential);
Recognized degree / diploma / certification in Information Technology (Essential);
Certification in a IT industry standard framework such as TOGAF, ITIL (Advantageous);
Project management certification - PMBOK / Prince2 (Advantageous)

General Experience
10 or more years experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting service and network areas
5 or more years exposure to application development principles and support (Essential);
2 or more years exposure to IT security disciplines (Essential);
2 or more years exposure to ITIL disciplines (Advantageous)
If the above mentioned experience was within the Financial Services Industry (Advantageous)

Managerial Experience
5 or more years management experience (Essential)

*SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Internal Applications: This role is graded at C-Lower. Should you apply and you are currently employed at a higher grade and are found successful, your total reward package may be impacted.

Should you not hear from our team in 30 days, kindly consider your application unsuccessful.

Unlock your greatness & be unstoppable

About TIH

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.

What we offer

TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidised meals, convenience store, coffee shop, an on-site Dischem store, free seasonal fruits – every day, and an Active Access walking programme
Job Closing Date 24/07/2020
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Last Updated: 30-7-2020 []
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