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South Africa

Research Analyst

Company Telesure Investment Holdings
Reference # RA26/06/202
Published 26/06/2020
Contract Type Permanent
Salary Market Related
Location Gauteng Area, Gauteng, South Africa
Introduction
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dial Direct, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa's first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.
Job Functions Advisory,Data Analysis,Project Management,Research
Industries Insurance
Specification
Responsible for various research initiatives and project management thereof for the business. Plan, develop, or conduct surveys. Analyze and interpret the meaning of survey data, determine survey objectives, or suggest or test question wording.

Research
Achieve specific goals for a designated part of a research program. Involves working within established research systems. Manage various research initiatives and ad-hoc research projects within the business on an on-going basis. Responsible for research design, questionnaire design, sampling and activation of research projects. Adherence to research best practice (ethical and design principles considered).

Project, Program and Portfolio Management
Contribute to the delivery of projects, carrying out specified project activities within defined time and quality parameters and ensuring adherence to the prescribed project management methodology. Manage all research projects by keeping business informed on the progress of the project and manage any issues that arise.

Data Collection & Analysis
Conduct research using primary data sources and select information needed for the analysis of key themes and trends. Analyse quantitative and qualitative data sets.

Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports. Present the research findings to the relevant business unit including relevant recommendations. Produce results based on the findings of the research.

Horizon Scanning
Develop and maintain an understanding of current technology, database management, and/or programming practices through ongoing education,
conference attendance, and industry press. Remain involved and informed regarding products available in the market to address needs across different business areas (marketing, service, product development etc.).

Information and Business Advice
Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy. Integrate different information sources (primary and secondary) to give business a single view of the customer (marketing, service, product development and other BUs considered).
• Assist business in formulating action plans based on the research to address the original research objective.

Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Supplier Management
Provide information and administrative support to resolve incidents and answer queries from suppliers and internal customers in a timely manner.
Brief external research houses on requirements for outsourced research projects. Act as the liaison between the research house and business to provide information and answer questions from either party throughout the project’s life cycle.
Requirements
General Education
Grade 12 (Essential);
Relevant 3 year degree in Psychology, Research or Marketing (Essential);
Honours degree(Advantageous)

General Experience
2 years research experience (Essential); Market research exposure (Essential);
Exposure to Project Management (Essential);Experience at a Research House (Advantageous)

*SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Internal Applications: This role is graded at C-Lower. Should you apply and you are currently employed at a higher grade and are found successful, your total reward package may be impacted.

Should you not hear from our team in 30 days, kindly consider your application unsuccessful.

Unlock your greatness & be unstoppable

About TIH

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.

What we offer

TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidised meals, convenience store, coffee shop, an on-site Dischem store, free seasonal fruits – every day, and an Active Access walking programme
Job Closing Date 03/07/2020
   
   
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Last Updated: 30-7-2020 [20.07.03.04]
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