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South Africa

Sport & Recreation - Dikhololo

Company Beekman Group
Reference # # 13/09
Published 02/11/2020
Contract Type Permanent
Location Brits, North West, South Africa
Introduction
South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Dikhololo Resort in Brits. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Job Functions Coordinator,Creative,Hospitality,Public Relations
Industries Events Management,Hospitality,Hotel / Catering / Hospitality / Leisure,Travel / Tourism
Specification
KEY PERFORMANCE AREAS:
• Facilitate and arrange kids and family entertainment games and activities
• To provide an excellent communication, relationship and service (telephonically and hands on) to all guests (internal and external) in a professional manner
• Handle all guest related queries including information on promotions, functions, events, and general questions about the Resort
• Communicate all necessary and correct information in a professional manner
• Issue, receive, and maintain all pagers and other communication systems
• Write and communicate all complaints
• To be pro-active and use initiative with customer service and complaints
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
• Responsible for and ensure that pleasant, friendly and helpful behaviour is maintained at all times
• Have a thorough knowledge of all facilities and services offered by the Resort
• To provide courteous and efficient service to all guests
• To maintain, at all times the highest standard of appearance and skills, according to Company Policy
• To ensure a professional image at all times
• To attend and be attentive to training as and when required
• To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
• Set-up and lead entertainment events  Strat plan new entertainment programmes
Requirements
Position Requirements:
• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
• Leading kids and family games and activities
• Public speaking
• Audio visual
• Setting up entertainment programmes
• Crisis management
• Safety and security act (O.H.S.A)

Person Requirements:
• Work against normal office hours
• Work on some public holidays and weekends
• Work during high seasonal periods
• Work with multi-cultural staff
• Work with multi genders
• Flexibility
• Patience

Qualifications: Matric or Grade 12 (Compulsory)  Child minding (Advantage)
Job Closing Date 30/11/2020
   
   
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Last Updated: 30-7-2020 [20.07.03.04]
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