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South Africa

Cyber Security Operations Specialist

Company Telesure Investment Holdings
Reference # CSOS20/10/20
Published 20/10/2020
Contract Type Permanent
Salary Market Related
Location Gauteng Area, Gauteng, South Africa
Introduction
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers. Our portfolio includes South Africa’s most loved and recognizable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa's first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an
undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.
Job Functions Information Technology,Operations
Industries Insurance
Specification
Provide direction, plan, oversee execute, analyze and measure, and report on various cyber security operations functions. Ensure centralized and dedicated cyber security technologies and operations functions operate at the right level of maturity, are effective and optimized. Ensure operations functions adequately support TIH’s information & cyber security outcomes. Ensure operations functions produce relevant measurements and metrics to support TIH’s cyber & information security decisions. Ensure operations functions continue to mature and adequately adapt to the changing threat landscape.

Information Security
Lead in detecting and analyzing security incidents including attacks, breaches, and identified vulnerabilities and remediate any security gaps in line with the security incident management procedure. Ensure, through appropriate planning, execution, oversight of implementation and management of centralized and dedicated operations, TIH is able to appropriately identify, protect, detect, respond and recover to information & cyber security threats. Where possible, play the role of a lead-in to further enhancing and optimizing said lifecycle.

Operations Management
Supervise others working within established operational systems. Participate and take ownership during information & cyber security incident response activities, and specifically as it pertains to cyber security operations.

Risk Management & Analysis
Ensure the organization is not exposed to undue risks by using risk management systems to achieve specific goals within a designated area of the business. Maintain visibility of emerging information & cyber security threats and trends, and adjust operations activities to best defend against such threats. Highlight and track risks related to cyber security operations shortfalls and propose appropriate actions to management in order to manage such risks.

Operational Compliance
Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Identify, patterns of noncompliance with the organization's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate. Take ownership of and optimize operation of dedicated and centralized cyber
security technologies. This includes establishing relevant, operating procedures and other mechanisms to ensure consistent execution and quality outcomes.

Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports. Provide input on cyber security operations metrics and indicators. Report on key cyber security operations metrics and indicators to management and colleagues.

Stakeholder Engagement
Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment. Build and maintain relationships with teams and areas within TIH towards ensuring collaboration and overall successful functioning of cyber security operations across the organization. Collaborate with the Information Security Architecture function around strategic
cyber security technology selection and investment, or technologies with an impact on cyber security.

Operational Procedure Development
Contribute to the drafting of operational procedures, and related guidelines within an area of expertise to meet defined key principles and ensure compliance with external requirements. Take ownership of and drive maturity of operational technologies, associated workflows and procedures across a variety of areas such as Internet and dark web cyber threat exposure, network and communications security, endpoint security, identity & access management, application security for proactive and reactive technology protections, vulnerability management and incident response and forensics.

Cyber Security Project and Program Governance
Clarify roles and responsibilities within the project team and ensure project compliance with the organization's wider program and/or portfolio management decision-making structures and processes. Participate and positively contribute to governance forums, committees or groups within TIH.

Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing
education, attending conferences, and reading specialist media. Maintain and renew understanding of the information security operations landscape, both current and as it continues to evolve.

Continuous Improvement
Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered. Implement improvements and continuously mature cyber security operations activities.
Requirements
General Education
Grade 12/ SAQA Accredited Equivalent (Essential)
Relevant industry certifications, such as MCSA, Security+ (Essential)
CEH certification (advantageous)
University degree in an information technology or related domain (Advantageous)

General Experience
2 or more years experience in information / cyber security, preferably with specific experience in security operations role. (Essential)

*SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion.

Internal Applications: This role is graded at C-Lower. Should you apply and you are currently employed at a higher grade and are found successful, your total reward package may be impacted.

Should you not hear from our team in 30 days, kindly consider your application unsuccessful.

Unlock your greatness & be unstoppable

About TIH

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.

What we offer

TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidised meals, convenience store, coffee shop, an on-site Dischem store, free seasonal fruits – every day, and an Active Access walking programme
Job Closing Date 27/10/2020
   
   
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