South Africa

Business Manager : Mid Level

Company Milpark Education (Pty) Ltd
Reference # BusMan_301020
Published 30/10/2020
Contract Type Permanent
Salary Market Related
Location Cape Town, Western Cape, South Africa
The Company

Milpark Education is a registered Private Higher Education Institution offering business management education that focuses on the areas of management and leadership, financial planning and insurance, and banking across South Africa and in other parts of Africa.

Milpark offers full-time, part-time and distance learning Higher Education (HE) and Further Education and Training (FET) qualifications, as well as career-focused short courses. The higher education qualifications offered start at NQF level 5, extend into levels 6 and 7, and culminate in the Master of Business Administration (MBA) at NQF level 8. Our financial planning qualifications cover the spectrum from NQF level 4 through to NQF level 8.

Milpark Education has been rated as the Number One Private Provider of the MBA degree and was placed fifth in the overall rankings of accredited Educations in the 2012 PMR.africa national survey on accredited Educations offering MBA/MBL degrees in South Africa.

Milpark’s Values

•The Milpark culture is based on 5 core values:
•We focus on providing quality education to our students
•We focus on our excellent customer service
•We work together with integrity and respect
•We take personal accountability and responsibility
•We create value for our stakeholders through innovation and operational excellence
Job Functions Business Analyst,Business Development,Communications,Coordinator,E-Learning,Management Consulting,Project Management,Senior Management
Industries Academic,Education
The Position

The Mid Level position of Business Manager is a reports to the Chief Operating Officer and requires extensive interaction with all senior managers within the organisation. The primary aim is to support the overall business strategy and execution of initiatives within the organisation by managing all strategic projects as well as overseeing and reporting on all projects within Milpark Education. The Business Manager will elicit, analyses and specify requirements to solve business challenges. The analyses generated will help drive corporate strategy, revenue and operational efficiencies.



•Support the overall business strategy and successful implementation of key initiatives
•To manage the forums for the identification and prioritisation of new projects into strategic and operational projects
•Prepare business reviews for the institution in order to aid business decisions
•Liaise with department heads and keep relevant parties informed of management reporting issues and updates on initiatives
•Lead and manage process and content of regular business reviews
•Monitor and track execution against company metrics


•To ensure that all new projects identified have gone through the project initiation phase which includes understanding and documenting the purpose of the project, the scope of the project, the business case for the project
and project sign off by the senior team
•To work with project owners to ensure that structures are put in place to setup and track any new or existing projects
•To document the project plan with timelines, milestones and interdependencies
•To ensure that the processes for project initiation are consistently applied across Milpark


•To work with project owners of operational projects and track projects in terms of the initial plan and report any deviances from those plans to senior management
•To maintain an issues and risk log for all projects currently being undertaken
•To attend and record minutes of meetings for projects throughout their lifecycle
•To record and share the benefits tracking for projects
•To ensure that projects are signed off appropriately and with a post implementation review to document and share any lessons to be learnt from the process
•The development of business cases, feasibility studies and options appraisals for OD projects
•Support the business with implementing and managing regulatory projects
•Ensure continual monitoring of regulatory changes that impact the sustainability of the organisation
•Document business processes in compliance with governance processes
•Contribute to the successful deployment of compliance policies

Stakeholder Relations

•To provide accurate information relating to the status, risks and other issues relating to existing projects
•To ensure communication is open, relevant and prevalent with all project owners
•Colleagues are supported and information is shared between Milpark divisions
•Develop sound relations with internal customers and promote trust and confidence towards the department

Desired Behavioural Competencies

•Alignment to the behaviours as defined by Milpark’s Values (see above)
•Able to work under pressure
•Committed Team player
•Passionate about education
•Persuasive & Assertive
•Professional & Reliable
•Quality orientated
•Service orientated/ Customer service focused
•Strong Business Ethics and Ethos
•Ability to listen and talk in a good manner
•Ability to plan
•High Level of attention to accuracy and quality

Preference will be given to applicants from designated groups, and appointments will be made in line with our EE requirements.


Education & Experience Requirements

•A Bachelors' in the field of Business Science or similar
•Business Analysis certification (advantageous)
•A minimum of 5 years' experience within a similar role
•Flexible, self-starter possessing intellectual curiosity
•Creative problem-solving ability and a consultancy mindset
•Ability to move multiple engagements forward while working at a detailed level
•Able to follow, critically evaluate, and improve upon current processes
•Excellent organization and time management skills
•Excellent research and project management skills
•Excellent oral presentation and written communication skills.
•Excellent attention to detail and ability to work with data with accurate results.
•Expert in MS Office Suite.

Job Closing Date 06/11/2020
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Last Updated: 30-7-2020 []
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