|Company||Telesure Investment Holdings|
|Location||Dainfern, Gauteng, South Africa|
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of
South Africa’s leading financial long and short term insurance providers. Our
portfolio includes South Africa’s most loved and recognisable brands such as 1st
for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee
Benefits Administration via our Hippo Advisory Services, which includes health
insurance, provident fund and group life administration. Hippo is South Africa's
first comparison website and compares insurance, other personal finance
products, travel, health, money, travel, cars from a range of South African
brands. We’re pioneers with a hunger for the best, bringing customer-focused
innovation and service excellence to the financial services industry. We’re an
undivided team of diverse thinkers and doers who believe in leading through
technology and pushing beyond limits.
|Job Functions||Business Development,Management|
Develop relationships with strategic partners to enable growth within business
insurance channel. Manage a team's performance outputs within the BI sales
department. Meet the metrics that has been set out by business and manage the
tactical strategy and execution within the BI sales unit.
Create a business development plan to identify, evaluate, and structure key
transactions to ensure continued financial health and maximum value creation
through the entire product life cycle. These transactions may involve alliances,
collaborations, mergers and acquisitions, in and out licensing initiatives, and
Leadership and Direction
Communicate the actions needed to implement the function's strategy and
business plan within the team; explain the relationship to the broader
organization's mission, vision and values; motivate people to commit to these
and to doing extraordinary things to achieve local business goals.
Manage, drive and report on performance within the area of responsibility.
Set appropriate KPI's that are aligned to business objectives for direct reports
and hold them accountable for achieving these.
Take appropriate corrective action where necessary to ensure the achievement
of annual business objectives.
Customer Relationship Development / Prospecting
Build a pipeline in order to identify potential partners. Implement relationship
management plans for complex potential customer accounts to identify and build
relationships with relevant decision makers and influencers within the customer
organization and to enable effective two-way flow of information and resolution
Sales Opportunities Creation
Develop a personal network within the business sector and represent the
organization at business sector events. Obtain market intelligence and enhance
the visibility and reputation of the organization, its products, and its services.
Sell Customer Propositions
Lead a cross-functional internal team (for example, technical, commercial, and
legal) to configure a complex tailored or bespoke product and services solution
and associated contractual terms that meet the customer's mid- to long-term
needs at a national/key operating unit level. Negotiate agreement with the
customer and internally with commercial colleagues to ensure that customer
requirements are met at an acceptable level of profitability and cash flow.
Review sales proposals from team members and authorize those that deviate
from standard terms, escalating issues to senior management where
Build profit and loss business cases in order to support the partnership
Negotiate and build partner tailor made product offerings.
Negotiate and agree on commercial terms for partnerships.
Customer Needs Clarification
Consult with a range of customer representatives at different levels to identify
the outcomes they require, introducing relevant internal specialists and utilizing
their expertise to gather and analyze complex customer data, clarify mid- to
long-term customer needs, and develop and agree to a specification of customer
Present new product offerings to partners in order to influence the outcome of
Promoting Customer Focus
Develop internal marketing plans and work collaboratively with other
departments to improve internal relationships in a large organization and to build
strong external customer relationships.
Manage internal stakeholder relatiohships in order to facilitate and implement
Maintain and renew a deep knowledge and understanding of the organization's
policies and procedures and of relevant regulatory codes and codes of conduct,
and ensure own work adheres to required standards.
Identify, within the team, patterns of non-compliance with the organization's
policies and procedures, and with relevant regulatory codes and codes of
conduct, taking appropriate action to report and resolve these and escalating
issues as appropriate.
Insights and Reporting
Prepare and coordinate the completion of various day to day reporting and
Identifying and interpreting patterns and trends, and translating those insights
into actionable recommendations and by implementing solutions.
Organizational Capability Building
Use the organization's formal development framework to identify the team's
individual development needs. Plan and implement actions, including continuing
professional development specified by professional or regulatory institutions, to
build their professional capabilities. Provide informal training or coaching to
others in own area of expertise to enable others to improve performance and
fulfill personal potential.
Personal Capability Building
Develop own capabilities by participating in assessment and development
planning activities as well as formal and informal training and coaching; gain or
maintain external professional accreditation where relevant to improve
performance and fulfill personal potential. Maintain an in-depth understanding of
technology, external regulation, and industry best practices through ongoing education,
attending conferences, and reading specialist media.
Customer Relationship Management (CRM) Data
Enter customer information that has been gathered through research and/or
through direct customer contact into the customer relationship management
system, to ensure that the organization has quality data to enable effective
customer retention and business development activities.
Ensure that team members maintain up-to-date customer relationship
management data, identifying and resolving issues.
Grade 12/SAQA Accredited (Essential)
RE compliant (Essential)
150 FAIS Commercial Credits (Essential)
Relevant 3 year degree or diploma in relevant field (Advantageous)
EXPERIENCE General Experience
4-6 years commercial experience (Essential); 2-3 years commercial underwriting
experience (Advantageous); Experience in Financial Services Industry
3 or more years experience of planning and managing resources to deliver
predetermined objectives as specified by more senior managers (Essential)
|Job Closing Date||19/01/2021|