The purpose of the role is to drive end-to-end user experience design, including discovery, ideation, conceptualizing, detailed design, prototypes and validation.

Explore solution space and refine concepts via wireframes and detailed high-definition design

Define the visual style and position relative to Letshego digital unit design guidelines

Design and deliver elegant and delightful product experiences as part of a cross-functional agile product teams

Actively collaborate with business / Brand stakeholders throughout the design and development process

Clearly articulate design needs and key decisions to business stakeholders across markets and brands collaborating closely with Product Leads and Product Owners

Build prototypes and design tests to validate customer needs, requirements and behaviors

In collaboration with the Product Owner, defines both long- and short-term vision and roadmap for digital products at Letshego digital units

Collaborate with other designers within and cross-team to problem solve design challenges and maintain a level of design consistency and coherence across Letshego products

Manages major digital projects and ensure relationships with external stakeholders and engagement with company staff and audiences are all managed effectively

Lead user research, persona development, usability testing, contextual inquiry, and task analysis

Bachelor’s degree in Computer Sciences, Design, Digital or similar field

MBA or similar business-related master's degree would be an added advantage

At least 10 years experience in software design and development with focus on either UX or UI.

Experience with designing quality consumer products, as well as enabling business capability and objectives through technology

Experience with E2E design process from concept to product delivery

Experience with conducting user research, usability testing, A/B testing, rapid prototyping

Substantial experience and success in managing and delivering large and complex digital projects and effective liaison with suppliers