South Africa

Sales and Product Facilitator

Company Talksure
Reference # SPF-25.11.2020
Published 07/01/2021
Contract Type Permanent
Salary Market Related
Location Umhlanga, KwaZulu-Natal, South Africa
Established in 2010, Talksure has fast become one of South Africa’s most respected independent Financial Service Providers. The strong entrepreneurial and ethical vision developed by our founder and chairman is shared by our Executive team who have almost 100 years of combined experience within the Financial Services and contact centre industry in Europe and South Africa.
With an ever growing employee complement of over 700 it goes without saying that we are a people business; employees, clients and partners are our number one focus.
Job Functions Training
Industries Call Centre & Helpdesk,Financial Services,Insurance

•Create a positive hands on learning experience for learners and grab and keep the attention of learners by making use of various training techniques
•Provide effective Sales Training based on sound business best practices that has yielded proven results
•Identify common errors made on the sales floors and ensure that this is sufficiently addressed so that historic issues are not repeated
•Train employees on aspects such as soft skills, effective communication, time efficiency, work ethic and product related information. This includes providing them with perspective, drive and motivation
•Creating assessments that effectively assess the understanding of the subject matter
•Training techniques must be evaluated for constantly to ensure that it is relevant and speaks to the needs of the learners
•Constant communication with relevant departments to ensure training is delivered at the desired level
•Communicate with relevant departments in terms of learner terminations
•At the end of training consolidated results and other relevant information must be consolidated and forward to training admin and compliance (FAIS campaigns )
•Record keeping & reporting - All results must be recorded, learners lunch and stipends must arranged in advance
•Must be well prepared prior to starting any training session i.e., defined lesson plan
•Learning objectives are clearly defined and communicated to the class

•Grade 12
•Must have a facilitator assessor and moderator qualification
•Minimum 2 years training/facilitating experience
•Knowledge of the short term insurance industry, CPA, FAIS, FSB
•Must have worked in a sales environment

Candidate Profile:

•Strong administration skills
•Ability to communicate on all levels
•Proactive , punctual, and reliable
•Well-presented and well spoken
•Works effectively within a variety of situations
•Excellent planning and organisational skills
•Understands the importance of confidentiality
•People orientated
•Think out of the box
•Professional, objectivity and a good attitude
•Ability to relate to others
•Good sense of judgement
•Great Attention to detail

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 4 weeks after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.
Job Closing Date 21/01/2021
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Last Updated: 30-7-2020 []
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