South Africa

Business Process Analyst

Company Ovations Technologies
Reference # LEAD-00281
Published 16/02/2021
Contract Type Contract
6 Months
Salary R 650.00 - 850.00 Hourly
Location Fourways, South Africa
Ovations is looking for a Business Process Analyst
Job Functions Information Technology
Industries ICT - Information & Communications Technology
•Apply a structured business architecture approach and methodology for capturing the key views of the enterprise.
•Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
•Describe the primary business functions of the enterprise and distinguish between customer-facing, supplier-related, business execution, and business management functions.
•Define the set of strategic, core, and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources, and controls are involved in the processes.
•Define the data shared across the enterprise and the relationships between that data.
•Capture the relationships among roles, capabilities, and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
•Chart existing business processes in order to define current business activities for the development of procedures and models.
•Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals.
•Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.
•Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.
•Perform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisions.
•Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.
•Create process models, specifications, diagrams, and charts to provide direction to system programmers.
•Develop budgets and timeframes for process changes in order to support company objectives.
•Liaise with various business groups in the organization to facilitate implementation of new or improved business processes.
oWell versed and experienced in the optimisation and continuous improvement of business processes. Solid understanding of the underlying technology enablers such as process- and rules engines, workflow and case management, RPA, activity monitoring, process mining, imaging, document management, taxonomies, indexing, digital signatures, and artificial intelligence.
oSolid understanding of and experience with modern process automation platforms: Cloud workflow services (step functions, logic apps, power automate, etc.); RPA (Automation Anywhere, UIPath, Blue Prism, etc.); Process mining (Apromore, QPR, ARIS, Celonis, etc.); Vendor-specific solutions (IBM Cloud Pak for Automation, RedHat Process Automation Manager)

oTertiary, relevant to the area of specialisation.

oTechnology agnostic certifications such as AIIM, OCEB, BPMP beneficial.

oMinimum of 12 years of relevant industry experience.
oMinimum 8 years Process Automation and/or Content Services solution design and architecture experience.
oProven experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling.
oExperience modeling business processes using a variety of tools and techniques.
oBroad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance.
oThe ability to recognize structural issues within the organization, functional interdependencies, and cross-silo redundancies.
oExperience using model-based representations that can be adjusted as required to collect, aggregate, or disaggregate complex and conflicting information about the business.
oThe ability to act as liaison conveying business strategy and IT strategy, business processes and work flow automation, benefit realization and service delivery.
Job Closing Date 28/02/2021
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