AVBOB, AFRICA'S LARGEST MUTUAL ASSUSRANCE SOCIETY PROVIDING A ONE-STOP FUNERAL INSURANCE AND BURIAL SOLUTION, HAS A VACANCY FOR: Senior Clerk: Claims (B5)

The above-mentioned position is within the Claims Administration Department.

RESPONSIBILITIES INCLUDE:

-Attend to telephonic, written and verbal enquiries from clients, branches and other departments in respect of claims against policies.
-Investigate and initiate the claims process, according to the claims procedure by preparing documentation including electronic quotations relevant to the claim.
-Compile cheque requisitions and write backs for processing to the finance section.
-Handle complex enquiries from client, branches and other departments.
-Adjusting of policy details as per level of authority.
-Compile daily statistics of finalised claims and perform ad-hoc duties as requested by the line manager.

QUALIFICATION REQUIRED FOR THE POSITION:

- Grade 12.

EXPERIENCE REQUIRED FOR THE POSITION:

- 2 – 3 Years experience in life insurance or dealing with death claims.

SKILLS REQUIRED FOR THE POSITION:

- Excellent communication skills.
- Computer literacy.
- Good interpersonal skills.
- Client service orientated.
- Ability to work under pressure and still be effective.
- Effective planning and time management skills.