We are looking for a temporary Reception on an ad hoc basis to provide reception and administration support to the Cape Town Head office

Switchboard
• answer switchboard, screen and direct calls
• take and relay messages & provide information to callers
Reception
• greet and direct visitors
• deal with queries
• ensure knowledge of staff movements in and out of the offices
• organize meetings via calendar invites
• tidy and maintain the reception area
• liaise with tea ladies to arrange beverages for visitors and for meetings in the upstairs
meeting rooms
Courier Services
• manage incoming and outgoing courier services via the set internal procedure
• manage email correspondence in this regard
• update the spreadsheet register in this regard
Administrative support
• communicate verbally and in writing to answer inquiries and provide information
• send and receive faxes
• Assist Facilities Supervisor/ Receptionist with arranging flower delivers, as per internal
procedure
• attend to any other responsibilities as required
Housekeeping
• Assist with facilitating the internal shopping requirements and ensure kitchens are
adequately stocked
• Liaise with housekeeping staff to ensure effective services across the company

PRE-REQUISITES
• Matric certificate
• Resident in the proximity of the Cape Town offices (Westlake)
• Own reliable transport preferred
• May be required to work full day from time to time
• At least two years equivalent experience, gained in a corporate environment
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software applications
• knowledge of customer service principles and practices
TECHNICAL COMPETENCIES REQUIRED
• Effective PC skills, including strong working knowledge of Outlook, Word, Excel, PowerPoint
• Accurate and fast typing skills
• Switchboard skills
• Front line reception skills
• Proficient in spelling, punctuation, grammar, and other English language skills
BEHAVIOURAL COMPETENCIES REQUIRED
• Effective verbal and written communication skills
• professional personal presentation
• customer service orientation
• organizing and planning
• attention to detail
• Be proactive and take initiative
• Reliability
• Flexible
• Able to juggle multiple tasks