South Africa

Member Services Manager

Company Beekman Group
Reference # Ref # 05/05
Published 27/05/2021
Contract Type Permanent
Location Port Shepstone, KwaZulu-Natal, South Africa
Beekman Group, South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Job Functions Call Centre,Client Services,Communications,Hospitality,Management
Industries Hospitality
Member Services Manager

The successful candidate will manage the Member Services Office. Resolve escalated member queries, both verbal and written. Have solid technical knowledge/experience of communication practices. Develops communication plans in line with goals and strategies. Monitors effective implementation of programmes.
Key Performance Areas:

• Member Service • Budgets and forecasting • Compilation and analysis of reports necessary for Executive outputs • Leadership of team in a fast paced environment • Excellent administration skills • Proficient on Microsoft Office • Staff Management experience • Ability to implement sound processes and systems to ensure business flow

Person Requirements:
• Analytical • Competitive • Dynamic • Performance driven • Self Starter • Excellent interpersonal skills • Excellent communication skills

Qualifications: Tertiary qualification advantageous
Job Closing Date 11/06/2021
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