South Africa

Reservations Manager

Company Beekman Group
Reference # # 13/03
Published 27/05/2021
Contract Type Permanent
Salary Market Related
Location Port Shepstone, KwaZulu-Natal, South Africa
South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Job Functions Administration,Analysis,Business Development,Call Centre,Client Services,Communications,Hospitality,Management
Industries Call Centre & Helpdesk,Hospitality,Hotel / Catering / Hospitality / Leisure,Sales,Travel / Tourism
Reservations Manager
Ref # 13/03

Key Performance Areas:
• Understanding of customer & sales requirements
• Budgets & forecasting
• Compilation and analysis of reports necessary for Executive outputs
• Leadership of sales team in a fast paced environment
• Building strong relationships with affiliate partners
• Coordinate the processes that could involve multi departmental implementations.
• Develop & implement strategic plans to maximise returns
Position Requirements:
• Previous experience in call centre environment essential (preference will be given to a sales/reservations type environment)
• Experience with online travel channels and tour operators
• Sound understanding of budgeting principles
• Implementation of sound processes and systems to ensure business flow
• Exposure to the time share and leisure industry
• Excellent interpersonal skills to develop revenue return & business growth
• Negotiation of agreements
• Excellent administrative skills
• Computer literate

Person Requirements:
• Analytical
• Competitive
• Dynamic
• Performance driven
• Self Starter
• Excellent interpersonal skills
• Excellent communication skills

Qualifications: Tertiary qualification advantageous
Job Closing Date 11/06/2021
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