South Africa

IT Administrator

Company BDO South Africa
Reference # ZIT_10
Published 04/06/2021
Contract Type Permanent
Salary Market Related
Location Johannesburg, Gauteng, South Africa
At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationship, with colleagues, clients and other stakeholders and we work hard every day to make this a reality. Our commitment is to create unlimited growth by giving our people continuous opportunities and our client's unparalleled support.

BDO’s global organisation extends across 167 countries and territories, with 88,120 people working out of 1,617 offices – and we’re all working towards one goal: to provide our clients with exceptional service. Our firms across the organisation cooperate closely and comply with consistent operating principles and quality standards.

BDO is looking for an IT Administrator for our Johannesburg Office. If you are certified and have demonstrated experience in IT administration, thrives in a fast-paced environment where holistic thinking and a client centric problem solving approach is key, this is the role for you.
The IT Administrator will be responsible for the upkeep, configuration, and reliable operation of computer systems, servers, and data security systems. The administrator will ensure that the internal IT structure of the firm remains up to date.

The successful incumbent will be someone whose technical expertise results in enhanced IT system efficiency across company structures.
Job Functions Information Technology
Industries Accounting & Auditing
Principle Outcomes:
•Upgrading and installing hardware and software
•Performing troubleshooting to resolve IT issues
•Maintaining our networks and servers.

The IT Administrator is responsible for:
•Deliver services and support in line with the defined National ICT service catalogue.
•Solve complex end-user related Incidents.
•Ensure Service Delivery within SLA criteria, to resolve and escalate where required.
•Document technical knowledge articles
•Ensure all business requests are delivered in the most effective way (reduction in incidents/rework)
•Continuous improvement to meet the level of required efficiencies and agreed SLA (processes, systems, delivery)
•Perform Proactive end-user machine maintenance
•Effective administration of incidents, requests and problem related requirements
•Grade 12
•A+, N+, Server+, ITIL V3
•NQF Level 6 IT related
•MCSE: Cloud Platform and Infrastructure, MCSA: Windows Server(advantageous)

•Minimum 3 years in a Corporate IT team providing end-user support

The appointment will be made in terms of the Firm's Employment Equity Policy.
Only short-listed candidates will be contacted.
Job Closing Date 11/06/2021
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