South Africa

Regional Manager

Company Bryte Insurance Company Limited
Reference # RM
Published 21/07/2021
Contract Type Permanent
Salary Market Related
Location Pretoria, Gauteng, South Africa
The role holder will be responsible to formulate and execute strategies for a seamless end-to-end service model for a specific Region, through ownership of all capabilities, aligned to maintaining the interface between the Sales and Underwriting operations, brokers as well as the implementation of business development tools and frameworks including monitoring processes to ensure a world class sales and underwriting capability in order to achieve the target growth and profitability objectives for the Region. This involves leading a team of specialists to execute a world class sales and underwriting capability, product marketing and business development implementation, as well as budgeting and management of an effective and efficient operation, including overall management of all staff in the region.

Job Functions Management
Industries Insurance
Key Task & Accountabilities

•Oversee that new and existing portfolios are analysed and evaluated effectively to achieve agreed levels of underwriting performance.
•Progress the sales and underwriting strategy and business plan for the Region that will establish the business unit as a centre of excellence for sales and underwriting execution.
•Ensure that all monthly processes and production of management reports for the region are completed and well managed.
•Deliver a targeted underwriting profit coupled to targeted growth across the Region.
•Ensure optimisation of sales and underwriting related activities across the Region by building a robust sales and underwriting strategy and executing on it.
•Manage and measure all activities through deploying best of breed practices coupled to learning and development of staff.
•Driving the development of new broker relationships and the management of existing broker relationships across the Region.
•Implementation of effective and efficient business processes to deliver a better customer service and reduce expenses within the business unit.
•Influence current and future sales and underwriting strategies.
•Drive the culture to optimise performance
•Track and manage expenses and expense ratio, regional as well as individual costs per staff member, i.e. cellphones, fuel etc
•Ensure alignment between marketing initiatives through prioritisation of sales initiatives.
•Influence the decisions around the development of sales channels by participating in decisions around new and current channels
•Report on variances for the utilisation and establishment of sales and underwriting performance measurements to the appropriate leadership structures
•Cultivate a customer centric culture through continuous communication of a customer service strategy to ensure customer orientation and focus across the Region
•Conduct in-depth investigations, where recurring issues are identified that relate to the sales or underwriting performance to ensure that corrective and preventative measures are put in place.
•Ensure sales and underwriting planning is linked to optimal customer experience.
•Set, optimise and align governance framework to ensure alignment to strategy and optimal customer experience.
•Monitor effectiveness of current sales initiatives and make recommendations to future programmes.
•Monitor effectiveness of sales campaigns to ensure optimal execution and instruct that reparative actions be taken where required.
•Meet or improve on the targeted loss ratio and meet or better the agreed CoR.
•Establish stakeholder needs and expectations in order to develop effective stakeholder engagement plans.
•Manage key relationships across the organization, including executive
•Update the leadership and staff on a monthly basis and provide operational input on the Regional performance.
•Meet with brokers on a regular basis and expand the broker base.
Qualifications & Experience

• B-degree in Commerce, Sciences, Business Administration, Finance / equivalent or studying to towards the mentioned
• Graduate calibre with 10 years+ short term insurance industry experience
• Proven experience in leading and managing teams
• Previous experience in senior management role
• Proven experience with brokerages, and a strong market profile a distinct advantage
• FAIS compliant
• KI/RE1 – or able to achieve this in a short space of time.
• RE 5 Product

Knowledge and Technical Skills Required

•Proven track record of successful delivery.
•Good technical insurance knowledge and understanding of sales and underwriting principles.
•Sound knowledge of New Co South Africa and it’s business strategy and objectives.
•Sound understanding and knowledge of South African insurance and reinsurance market and global trends.
•Sound knowledge of statutory and legislative requirements.
•Good financial and budgeting skills to control and track sales and underwriting performance and expenses.
•Strong decision maker with excellent judgement and application.
•Superior communication, influencing and negotiation skills.
•Ability to present and communicate confidently at all levels of the organisation.
•Ability to work outside conventional boundaries, to challenge and promote.
•Strong networking skills.
•Comfortable working across internal organisational boundaries.
•Sound business and financial acumen.
•Project management

Leadership Skills

• Team building, coaching and leadership
• Talent management
• Planning & organising
• Interpersonal skills
• Strategic thinking
• Strong performance management skills
Job Closing Date 11/08/2021
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Last Updated: 30-6-2021 []
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