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South Africa

Hippo Lead Aggregator

Company Telesure Investment Holdings
Reference # HL/2021/19/07
Published 19/07/2021
Contract Type Permanent
Salary Market Related
Location Fourways, Gauteng, South Africa
Introduction
An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Aggregator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.
Job Functions Call Centre
Industries Financial Services,Insurance
Specification
Key accountability areas included in the domain of this position, are:

1.Operational / Technical / Financial Results:
•Growing client base of the company by achieving agreed closing ratios
•Achieving quality targets in compliance with relevant quality procedures (SQA)
•Extending correct premiums and cover to clients by capturing information according to quality standards

2.Personal Competence Results:
•Ensure effective updating of own knowledge (systems, processes etc)

3.Innovation Results:
•Contribute to optimising work practices and procedures

4.Relationship Results:
•Effectively build and maintain relationships with colleagues, service providers and clients

5.Customer Results:
•Provide an efficient and quality service to client on contact valuing client retention
•Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk
Requirements
Required Experience & Skills:

•Proven sales track record
•Excellent verbal command of the English Language
•Strong understand of the sales process and sales techniques
•A strong attention to detail
•Matric / SAQA accredited qualification*
•RE-5 and 120 FAIS Credits (advantageous)- If exposed to the insurance industry
•At least 12 months Sales experience in a Call Centre environment

Disclaimers

SAQA Accredited Equivalent*

It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Job Closing Date 02/08/2021
   
   
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Last Updated: 30-6-2021 [21.06.02.21]
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