South Africa

Parts Sales: Counter-Hino Middelburg

Company Barloworld Automotive & Logistics Africa
Reference # 27/0/21
Published 20/07/2021
Contract Type Permanent
Salary Market Related
Location Middelburg, Mpumalanga, South Africa
Core purpose of the role
The core purpose of this position is to ensure a profitable parts department by selling parts and ensuring the availability of correct parts. To be successful in the role, you would have a passion for customer satisfaction and retention, be cognitive of the GP target and have a drive for maximizing profit whilst achieving above average customer satisfaction ratings.
Job Functions Client Services,Sales
Industries Automotive
Key deliverables and outputs
•Ensure knowledge of the manufacturer and Barloworld Motor’s parts marketing plans, the range of products and services offered by the parts department and Parts pricing policies and plans;
•Assist in the implementation of the marketing plans, use the database (MIS) correctly and implement a relationship-selling plan;
•Make telephone, written or face-to-face contact with the targeted customers at the appropriate time;
•Deal with customers in a courteous, tactful and professional manner;
•Pursue each parts sales opportunity promptly and efficiently, using the correct approach;
•Establish the customer’s needs for parts over the telephone;
•Ensure the parts sales area is clean and tidy, in accordance with Barloworld Motor Retail and franchise standards;
•Ensure all relevant information is collected to ensure the correct part is identified and quoted for;
•Accurately enter the customer’s order in the computer system;
•Order non-stocked, or out of stock parts from the correct supplier

•Matric Certificate or equivalent
•Unendorsed driver’s license
•Parts Sales experience or similar role
•Motor Retail Dealership experience
•Technical orientation and product knowledge;
•Computer literacy
•Sales principles
•Written and spoken English
•Persuasive communication;
•Attention to detail;
•Professional telephone etiquette;
•Fluent and confident communication

•Toyota Dealership Parts exeprience
Job Closing Date 27/07/2021
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Last Updated: 30-6-2021 []
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