South Africa

IT Technician

Company MoreCorp
Reference # IT Technician
Published 08/11/2021
Contract Type Permanent
Salary Market Related
Location Woodmead, Gauteng, South Africa
The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain.
For more information visit http://morecorp.co.za/

Job Functions Information Technology
Industries Sport & Recreation
•Maintaining wireless connection at each site and adding users/units per request
•Basic printer support on printer units within MoreCorp group. Driver installation, Pin code setup, Mailbox setup.
•Basic support on telephone systems.
•Building and setup of new assets. (Desktops and Laptops)
•Mail releases
•Managing of Mail Blacklists and White Lists.
•Managing of Auto responses (e.g. Call centre support mail)
•User Archiving of Mailboxes
•Out of office assistance
•Calendar issues
•General email support. Bounce backs and connectivity issues
•Creation of Fax2email accounts
•Creation of new user accounts
•Managing and creation of TS accounts
•Ordering of new IT equipment from suppliers
•Onsite support as required
•General CRM support. Reset of passwords
•Connectivity issues linked to internet connections at all sites
•Arranging and setting up VPN remote access
•User resignations. Removal of all IT related accounts.
•Installation of software as required by users.
•Weekend on-call support and afterhours support
•General retail switching support. Over/Short paid issues, connectivity, Pin pad problems at POS.
•General mobile device support such as iPad, iPhone, Android phones, Blackberry phone
•Support of User 3G cards and software – Installation, configuration and general troubleshooting
•Office 365 maintenace including distribution lists, user groups and supplier contacts
•Slack/Workast assistance
Breadth of technical knowledge
Ability to learn the intricacies of new networking & server software packages
Ability to work with minimum supervision
Time Management
Ability to make quick & informed decisions
Strong Communication skills
Excellent Administrative skills

Degree or Diploma in MCITP; Network N+; A+

The ideal candidate must be proactive, presentable, well-spoken, an eager learner, able to work in a commercial environment and the ability to communicate.
Job Closing Date 30/11/2021
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Last Updated: 30-6-2021 []
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