South Africa

Jupidex: Parts Telesales Specialist (Pietermaritzburg)

Company Jupidex
Reference # Jupidex: Parts Telesales Specialist (Pietermaritzburg)
Published 12/11/2021
Contract Type Permanent
Salary Market Related
Location Pietermaritzburg, KwaZulu-Natal, South Africa
Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying. Founded in 1999, originally trading as Kverneland South Africa, the Head Office still remains in Pietermaritzburg in the heart of the KwaZulu-Natal Midlands. With world renowned brands such as Kverneland, McHale, Alpler, Dondi, Celikel, AgriSpread and Andreoli it emphasizes the passion Jupidex has for distributing the best Agricultural products in Southern Africa.

With extremely knowledgeable Sales Specialists and Product Managers supported by Jupidex branches and our extensive dealer networks, Jupidex makes it their goal to provide a professional service to the farmers in Southern Africa.
Job Functions Administration,Marketing,Sales
Industries Agriculture,Call Centre & Helpdesk,Marketing,Sales
The Parts Telesales Specialist reports to the Operations Manager and is responsible for Parts Telesale efficiency in Jupidex.

The purpose of the role is to contact potential or existing customers to inform them about Parts (Specials Campaigns / Pre-Season Activities). Answering and assisting any questions relating to Parts. Asking questions to understand customers needs and expectations and close Part deals.

Main responsibilities:

1. Administration

• Perform all administration functions at the branch
• Order and maintain all basic domestic as well as operational necessities for the branch
• Order and maintain all packing material for the branch within budget
• Ensure that all filing is done correctly and timeously
• Ensure that daily orders received is invoiced and ready for collection.
• Monitor the budget daily and set goals to achieve it.


• Ensure that pre-season on Fast Movers for Spare Parts is initiated and communicated with the Marketing department.
• Keep within the marketing budget through discussion with the marketing department for all prospective campaigns.

3.Customer Service

• Contact customers and dealers daily for needs analysis.
• Follow up on quotations timeously
• Check bank deposits on quotations supplied
• Supply a daily contact activity report to management.


• Ensure that stock received are captured and packed on the shelves as per procedure.
• Conduct weekly rotational stock takes on spare parts.
• Report on the stock take with the Operating Manager
• Ensure that all areas at the branch is always neat and clean.
• Matric
• Must be able to assimilate large amounts of information/data and take rational decisions.
• Requires to be literate and competent – Excel, Email, etc.
• 2-3 years similar working experience
Job Closing Date 30/11/2021
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Last Updated: 30-6-2021 []
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